DubaiUAE and Mumbai, India, July 3, 2024 Canada, June 23, 2020 /PRNewswire/ — Flytxt, a leading provider of AI SaaS solutions to maximize Customer Lifetime Value (CLTV) for subscription businesses, announced it has been named as a Niche Player in the Gartner Magic Quadrant report for AI for CSP Customers and Business Operations.
Flytxt® has been positioned as a Niche Player in the 2024 Gartner® Magic Quadrant™ for AI in CSP Customers and Business Operations report.
Flytxt believes its inclusion in the report reflects the company's expertise in delivering market-proven CLTV maximization solutions for CSPs, leveraging specialized AI developed and refined over 12 years and trained on trillions of data points from the industry. The rapidly deployable AI SaaS solution helps CSPs optimize decisions and actions across customer engagement contexts including marketing, customer care, and product management to drive better business outcomes.
“We are pleased to be included in the Gartner Magic Quadrant report for AI in CSP Customer and Business Operations. We chose a productized approach to delivering AI solutions based on the vision that AI, which continuously learns from different customer engagement contexts and markets, will provide significantly improved accuracy and faster ROI for our clients,” said Dr. Vinod VasudevanCEO of Flytxt.
“Our AI solutions enable CSPs to gain deeper insights into product usage and customer behavior throughout the entire lifecycle, helping them optimize opportunities to maximize customer and product lifetime value. They can review and refine existing product catalogs, launch new products and offers, predict customers' future behavior and needs, improve digital adoption and retention, and increase marketing and care efficiencies, all of which translate into tangible business outcomes.” he added.
Flytxt's AI for CX solutions is efficiently trained and quickly deployed, delivering superior accuracy, efficiency, user trust, and faster time to value compared to generic or custom AI solutions. Currently, over 75 CSPs are leveraging Flytxt's solutions to improve customer experience and maximize customer lifetime value.
To learn more about Flytxt and its CLTV maximization solutions, please visit www.flytxt.com.
Author, Gartner, Magic Quadrant for AI in CSP Customers and Business Operations Pulkit Pandey, Amresh Nandan, Peter Liu, June 4, 2024.
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Source Flytxt