This major release marks a transformative step in Flowable's mission to promote intelligent automation, empowering your business with non-shiro AI integration and optimized process workflows.
Zurich, Switzerland – (NewsFile Corp.- July 22, 2025 – July 22, 2025) – Flowable has just released its Summer 2025 update and has introduced a groundbreaking first class agent model and a new agent engine that will boost agent AI along with Flowable's established BPMN and CMMN automation engine.
Flow possible
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Released on July 22, 2025, the Flowable 2025.1 update will allow businesses to seamlessly integrate AI into their workflows, facilitating efficiency, collaboration, scalability, and redefine the automation of their business processes.
AI Agent as a Core Component of Flowable
With the summer 2025 release, Agent AI will become a central component of a flowable platform. The same powerful tools that rely on BPMN and CMMN workflows can now create, coordinate and manage AI agents, providing a unified environment for advanced enterprise process automation.
This new release offers businesses the opportunity to expand their AI adoption and integration, unlocking new levels of productivity and business process optimization.
Key features of Flowable's new AI agent
This update includes a variety of new features designed to optimize business processes and enhance automation.
Creating a Flexible Agent: Users can create AI agents of varying complexity and interact directly within a flowable platform, using simple tasks or complex workflows.
External AI integration: Flowable integrates with external AI services to enable businesses to extend their automation capabilities.
Multi-agent collaboration: The platform supports complex workflows with multiple AI agents working together across internal configurations and external systems for efficient automation.
AI-equipped case management: Flowable's new “AI button” in Case Automation links cases to AI models, allowing real-time summaries, answer questions, practical suggestions, autonomous customer communication and completion of tasks.
Autonomy of AI Agents: Adaptive Decision Making
Flowable's new AI agent provides dynamic autonomy. This means that you can adapt your level of decision making based on the nature of the task at hand. In unpredictable and organic scenarios, agents provide AI-driven assistance. For a more structured and clear process, they return to deterministic solutions, allowing companies to effectively handle both structured workflows and complex, evolving situations.
AI-based documentation and data processing
An important feature of this update is the Document Agent type, which automates the processing of unstructured documents. This agent classifies documents such as invoices, passports, contracts, and more, extracts relevant information, significantly reducing manual data entry, thereby improving efficiency in document-rich workflows and reducing errors.
AI-driven context support
Orchestrator Agent Types provide businesses with intelligent assistants to manage cases and workflows. It provides the following features:
Summarizes case details and provides a summary of the task.
Triggers actions based on user interaction or document upload, such as starting an Invoice Intent Analysis after an invoice is uploaded.
Propose or automate workflow steps based on case events, such as initiating a “customer escalation” when a customer expresses frustration.
These features enhance case management by improving both responsiveness and decision-making.
A suite of AI agents for all business needs
The Flowable 2025.1 release introduces four powerful types of AI agents designed to meet specific business needs.
Utility Agent: Automate tasks such as data enrichment, sentiment analysis, and classification.
Document Agent: Extract and process data from unstructured documents such as invoices, contracts, and other records.
Knowledge Agent: Provide contextual answers by tapping an internal knowledge base, FAQ, or document.
Orchestrator Agent: Coordinate and manage other agents or tasks based on dynamic inputs, rules, or goals.
4 Flowable AI Agent Types
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Enhance the power of an enterprise with intelligent automation
The latest release of Flowable allows businesses to seamlessly integrate Agent AI into their workflows, unlocking new levels of automation and intelligence. By leveraging agent AI, organizations can enhance decision-making, streamline operations and accelerate digital transformation.
This next-generation AI-powered automation is poised to lead the future of intelligent business processes.
About flowable
Flowable is a leader in digital transformation and provides a unified platform for business process management (BPM), business process automation (BPA), case management and AI-powered automation. Flowable helps organizations streamline operations, improve decision-making, drive innovation at scale, and support their businesses on their digital transformation journey. See more details at www.flowable.com.
