The FBI’s Internet Crime Complaint Center (IC3) received 22,364 Internet crime complaints in 2025 that included references to artificial intelligence (AI).
These AI-related complaints have resulted in reported losses of $893 million, the agency said.
The FBI included this data in its 2025 Internet Crime Report, reporting AI-related complaints as a separate category for the first time in the report’s 25-year history, the FBI said in a press release Monday (April 6).
AI is used in cybercrime to create social media profiles, personalized conversations, and other synthetic content. This technology helps make this content compelling and generates it at scale. According to reports, this virus is used for various forms of fraud such as Business Email Compromise (BEC), trust/love scams, employment scams, investment scams, etc.
“People have been working with video and audio in the same way for decades, but the widespread availability of this developing technology has made it possible to create high-quality content,” the report states. “AI-powered synthetic content is becoming increasingly difficult to detect and easier to create, allowing criminals to successfully carry out fraudulent schemes against individuals, businesses, and financial institutions.”
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The PYMNTS Intelligence report, “Is That Content Generated by AI or Humans? Hard to Tell,” found that AI-generated content can deceive humans and AI systems alike. As a result, companies and regulators are rushing to implement strategies to deal with the growing threat, the report said.
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Another PYMNTS Intelligence report, “The State of Fraud and Financial Crime in the United States in 2025,” found that financial institutions are increasingly investing in AI, behavioral analytics, and cloud infrastructure to combat increasingly sophisticated forms of fraud.
Across all categories of internet crime, IC3 received 1,008,597 complaints and reported losses of $20.9 billion in 2025, according to a report released Monday. These numbers were up from $859,532 and $16.6 billion, respectively, in 2024.
According to the release, the most frequently reported complaints involved phishing/spoofing, extortion, and investment fraud.
There were 452,868 cyber fraud complaints and $17.7 billion in losses. The FBI defines this form of fraud as when criminals use the Internet or other technology, according to the report.
According to the report, complaints related to cryptocurrencies accounted for 181,565 complaints and $11.4 billion in losses in 2025.
