The hype around artificial intelligence (AI) has led more companies to invest in the technology to stay competitive.
As AI gains more attention with the advent of ChatGPT and the push by large companies to generate AI (Gen AI), companies must keep in mind the opportunities and risks to safely harness the power of AI.
With this in mind, Technology Magazine speaks with Deltek's Bret Tushaus about the opportunities and risks of enterprise AI, and how the company is leveraging technology to help companies achieve their goals.
“The advent of Gen AI has demonstrated the potential to be much more accessible than before,” Brett says. “Companies are now realizing that not leveraging AI could give them an advantage over their competitors.”
What are the opportunities and risks of enterprise AI?
Being able to do more with less is important, especially given the economic pressures on many organizations and businesses today.
It manifests itself in many different ways. As obvious as automation is, AI can also be used to automate tasks that humans would otherwise perform. Gen AI has the ability to scale certain things in ways that were previously much more difficult.
Another key opportunity is enhanced decision-making, or being smarter about how to serve customers.
At Deltek, we are leveraging the power of AI and the amount of data currently available to help our customers understand project performance in a more predictive way. This allows organizations to identify problems before they become real problems.
The opportunity to do that and the accessibility of technology that supports that type of functionality is now more apparent than ever.
On the risk side of AI, our annual survey results show that one of the key risk challenges for businesses is cybersecurity. AI doesn't change that, but in many cases, organizations are leveraging additional technologies, so perhaps AI is amplifying it. As a result, the risk footprint of cyberattacks and data breaches is increasing.
