Prestigious international annual awards program recognizes outstanding AI and machine learning solutions and companies
Montreal and San Francisco, June 27, 2024 /CNW/ – Kobeo (TSX: CVO), the leading enterprise AI platform that infuses AI Search and generative AI (GenAI) into every experience point to deliver better, personalized digital experiences that drive business outcomes, today announced it has been awarded the “AI Search Innovation Award” at the 7th annual AI Breakthrough Awards. This prestigious award is presented by AI Breakthrough, a leading market intelligence organization that recognizes the top companies, technologies and products in the global artificial intelligence (AI) market today.
“Built on more than a decade of innovation, our AI platform is purpose-built to transform digital experiences and drive better outcomes for our clients.” Richard Tessier“We are honored to receive this award from AI Breakthrough and are committed to continuing to partner with our customers to enable AI experience advantage, unlock the full potential of AI, and deliver business value at every customer and employee touchpoint,” said , Coveo co-founder and SVP of products.
The AI Breakthrough Awards' mission is to celebrate excellence and recognize innovation, effort, and success in a variety of categories related to AI and machine learning, including generative AI, computer vision, AIOps, deep learning, robotics, natural language processing, and industry-specific AI applications. This year's program received more than 5,000 submissions from more than 20 countries.
“Coveo's broad range of capabilities delivers advanced search, relevant recommendations, unmatched personalization and generative answers to power e-commerce, customer service, workplaces and websites. As your business grows, so does your content, and without a centralized website, knowledge base and catalog, discoverability becomes a challenge,” said Coveo. Steve Johansson“Coveo has evolved into a comprehensive AI ecosystem that addresses a variety of enterprise needs and use cases, from enhancing knowledge discovery with improved relevance and generative AI to improving employee productivity with centralized search capabilities. We are pleased to present the 'AI Search Innovation Award' to Coveo,” said Coveo Managing Director, AI Breakthrough.
Coveo Platform TM Integrate AI search and generative AI across your enterprise to create personalized digital experiences that drive better business outcomes. Coveo's robust, flexible infrastructure securely integrates content and delivers AI-powered hybrid search, recommendations, true 1:1 personalization, and trusted generative experiences so each customer, partner, and employee can enjoy a customized digital journey, unlocking the full potential of AI at scale.
Launched in 2023, Coveo's relevance generated answer capabilities combine Large Language Model (LLM) technology with Coveo's search and relevance expertise to deliver accurate and reliable information. The generated answer solution seamlessly integrates into multiple use cases, including websites, commerce, customer self-service, agent experience, and workplace applications. Coveo's advanced AI search relevance goes beyond basic semantic similarity search to power Search Augmented Generative (RAG) by providing the most relevant information for LLM to generate the best answer. Addresses critical enterprise needs with a comprehensive infrastructure to manage, standardize, fine-tune, control, and self-optimize search result rankings at scale across all touchpoints.
Watch this video to see real, proven enterprise results with Coveo AI.
About Coveo
We strongly believe that the future is business-to-person relationships. Experience is the cutting edge of competition today and what will make or break any business. We also believe that great experiences not only increase user satisfaction, but also bring significant benefits to companies. That's what we call AI experience advantage: the degree to which the content, products, recommendations, and advice presented to users online easily align with their needs, intent, preferences, context, and behavior to drive superior business outcomes.
To realize this AI experience benefit at scale, companies need a robust, foundational, configurable infrastructure to securely integrate content and deliver AI search, AI recommendations, true personalization, and trusted generative experiences at every touchpoint with each individual customer, partner, and employee. Coveo is dedicated to transforming companies to bring this benefit to every experience point, across commerce, customer service, websites, and the workplace, using powerful data and AI models.
The Coveo platform is ISO 27001 and ISO 27018 certified, SOC2 compliant, HIPAA compatible and backed by a 99.999% SLA. We are a Salesforce ISV Partner, SAP EndorsedⓇ App, Adobe Gold Partner, MACH Alliance Member and Genesys AppFoundryⓇ ISV Partner.
About AI Breakthrough
Part of Technological breakthroughis a leading market intelligence and recognition platform for global technology innovation and leadership, and its AI Breakthrough Awards program is dedicated to honoring excellence in artificial intelligence technologies, services, companies and products. The AI Breakthrough Awards publicly recognize the achievements of AI companies and products in categories including generative AI, machine learning, AI platforms, robotics, business intelligence, AI hardware and computer vision. For more information, please visit translation:.
Tech Breakthrough LLC does not endorse any vendor, product, or service featured in our awards program, nor does it advise technology users to select only vendors that have received an award designation. Tech Breakthrough LLC awards are based on the opinions of the Tech Breakthrough LLC organization and should not be construed as statements of fact. Tech Breakthrough LLC disclaims all warranties, express or implied, with respect to this awards program, including any warranties of merchantability or fitness for a particular purpose.
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SOURCE Coveo Solutions Inc.
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