Consumer groups call on EU to urgently investigate ‘generative AI risks’

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An anonymous reader cites TechCrunch’s report. European regulators are at a crossroads over how to regulate and ultimately commercial and non-commercial use of AI in the region, and today BEUC, the EU’s largest consumer organization, We exchanged opinions from our own standpoint to stop pulling our legs. , and said it would now “launch an urgent investigation into the risks of generative AI.” “Generative AI such as ChatGPT has opened up all sorts of possibilities for consumers, but there are serious concerns about how these systems can deceive, manipulate and harm people. It can also be used to spread disinformation, perpetuate existing prejudices that amplify discrimination, or even increase discrimination.”It can be used for fraud,” BEUC said. Deputy Executive Director Ursula Pakul said in a statement. “We call on safety, data and consumer protection authorities to start investigating now, rather than waiting for consumer harm of any kind to occur and act. The laws apply to all products and services whether they are powered by AI or not, and authorities must enforce them.”

BEUC, which represents consumer organizations in 13 EU countries, made the call in line with a report (PDF) released today by one of its members, Norwegian Forbrukerradet. The Norwegian report is clear in its position that AI causes harm to consumers (the title of the report, “Ghost in the Machine: Addressing Consumer Harm with Generative AI” sums it all up). tells the story) and raises a number of issues. For example, how “certain AI developers, including big tech companies,” shield their systems from outside scrutiny, making it difficult to see how data is collected and how algorithms work. Emphasizing the situation. Some systems are just as blunt in producing false information as they are in giving correct results, but users are often unwise as to which it is. AI built to mislead or manipulate users. The issue of bias based on the information fed into a particular AI model. And security, especially how AI can be weaponized to trick people or break into systems. […]

When the AI ​​Act comes into force, it will be the world’s first attempt to codify some sort of understanding and legal enforcement of how AI is used commercially and non-commercially. The next step in the process is for the EU to work with individual countries within the EU to work out what the final form of this law will be. Specifically, identifying what (and who) fits into that category and what doesn’t. The question will be how easily countries can agree. The EU said it hopes to complete the process by the end of this year. “It is important that the EU completes this legislation as fully as possible to protect consumers,” Puckl said in a statement. “All AI systems, including generative AI, require public oversight and public authorities must reaffirm their control over them. , should be required to be transparent.”



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