business solutions and services company Conjuent initiated an agreement focused on artificial intelligence with microsoft.
The partnership, announced in a press release on Monday (April 29), will begin by considering: Generation AI Used for health insurance claims management, customer service, and fraud detection.
“Generative AI has the power to transform the way businesses and organizations operate, serving as a power multiplier to drive efficiency and improve customer experiences across a variety of industries.” Svetlana Rezniksaid Microsoft's General Manager of Data and AI in a release. “Our collaboration with Conduent will help accelerate our customers' AI adoption in a secure cloud environment.”
According to the release, the companies are working on three generative AI pilots, including intelligent data collection from medical claims documents for faster resolution using Microsoft's Azure AI Document Intelligence and Azure OpenAI Service; is included.
The companies also hope to use Azure services to increase the volume and speed of fraud detection processing in payments and improve the responsiveness of customer service agents, the release states.
Meanwhile, PYMNTS took a closer look at AI usage on Monday. small business How the world and technology affect us.
“Strengthening customer service, streamlining productivity, enhancing data intelligence and real-time analytics, democratizing access to working capital, and revitalizing marketing and content creation are all ways to do so. among them “AI is already starting to impact the growth prospects of small and medium-sized businesses,” the report states.
While the tech giants like it; metaMicrosoft, Google More and more companies are targeting enterprise organizations with their products, and many are also to the market AI solutions aimed at small-scale operations.
For example, PYMNTS reported last week that Microsoft minimum AI model stillaimed at businesses with limited resources.
“Small language models are less likely to be hallucinatory, require less data (and preprocessing), and are easier to integrate into a company's traditional workflows.” Narayana PappuCEO Zendatatold PYMNTS, a company that provides data security and privacy compliance solutions. “Most companies keep 90% of their data private and don't have enough resources to train language models at scale.”
Meanwhile, Google is working on ways to transform. Make your business tasks more intelligent automated process.
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