Platinum Award Winner for Remote Care and Digital Health AI and Diamond Award Winner for Business Innovation
seattle, March 26, 2026 /PRNewswire/ — Brook.ai, which is making remote care an integral part of U.S. healthcare by extending continuity of care to patients’ homes, today announced it has earned two major honors at the 2025 Pinnacle Awards. We won the Platinum Award for Remote Care and Digital Health AI in the Healthcare & Life Sciences category at the Artificial Intelligence Awards and the Diamond Award for Business Innovation at the Comprehensive Business Awards.
The Pinnacle Artificial Intelligence Awards celebrate breakthrough achievements in AI innovation and real-world performance, while the Overall Business Awards recognize companies that set new standards in strategy, innovation, and execution.
Brook’s recognition reflects the company’s differentiated approach to AI-powered care delivery. Unlike point solutions or conversational AI tools, Brook embeds clinician-managed AI directly into long-term care workflows, enabling early risk identification, personalized interventions, and more consistent actions across the care team. By combining intelligent automation and dedicated clinical teams, Brook helps health systems go beyond traditional episodic responses to provide continuous, preventive care.
“Healthcare is at a tipping point. Rising chronic diseases, workforce shortages, and rising costs are demanding a fundamentally different approach to care delivery. That’s exactly what Brook is about,” said Oren Nissim, CEO and co-founder of Brook.ai. “We are dedicated to helping health systems deliver care in ways that align with how people actually live, and we are honored to be recognized for both our technology and our approach to innovation at the Pinnacle Awards.”
Brook’s AI-enabled continuous care infrastructure has helped partners achieve measurable clinical and experiential outcomes. The company maintains a patient retention rate of 82% and a Net Promoter Score of 66, which far exceeds industry standards, reflecting sustained engagement and satisfaction. In one recent program, a leading healthcare partner reduced congestive heart failure readmissions by 90% within 30 days through early intervention and ongoing patient support.
Key features of Brook’s platform include:
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Safe AI managed by clinicians Designed with clear operational boundaries, escalation paths, and human oversight, automation enhances care delivery without replacing clinical judgment.
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Longitudinal patient intelligence Built on millions of ongoing patient interactions, connected device data, and clinical context, it enables early detection of deterioration and more personalized responses over time.
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Decision support built into your workflow It integrates directly into the actual care delivery process, helping teams prioritize risk, prioritize outreach, and consistently intervene.
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Human and AI care model We combine AI-powered insights with nurses, health coaches, and care professionals to expand our capabilities and provide ongoing support between visits.
