Almost half of employees across the GCC are concerned that artificial intelligence (AI) could threaten their job security, even though the majority believe it will make their organizations more competitive, according to a new regional employee survey.
The findings of the inaugural GCC People Pulse highlight the growing challenges facing employers as AI adoption accelerates in the UAE, Saudi Arabia, Kuwait and Qatar.
The report, published by Employee Experience Exchange (EXE) and Ipsos, surveyed 1,500 employees across four countries and found that while employee awareness of the business value of AI is increasing, concerns about its impact on employment remain widespread.
The survey found the following:
- 73% of respondents believe AI is a key business enabler
- 73% believe AI will make their organization more competitive
- 49% express concern about the impact of AI on job security
The findings suggest that while employees increasingly view artificial intelligence as essential to business success, they are also concerned about how technology will reshape the workforce.
Positive outlook for employers
Despite concerns about AI, the survey found strong feelings of trust among employers across the GCC.
Key findings include:
- 81% recommend their organization as a great place to work, 9 points above the global benchmark.
- 77% are confident in their organization’s future direction, 22 points higher than the global norm.
- 78% say they feel comfortable being themselves at work
- 77% recognize organized efforts against nationalization
Ruth Dance, co-founder of EXE, said: “The implications of this for organizations are huge. Advocacy is one of the clearest signs of true engagement and is directly linked to business performance and talent outcomes. When endorsed, they become powerful brand ambassadors, greatly increasing recruitment and reputation. But weak advocacy makes it very difficult to attract and retain top talent in such a competitive and growing market.”
“When people feel confident and clear about where their organization is going, they talk about it,” said Lorna King, co-founder of EXE. “That confidence comes from clear communication and visible leadership. When employees understand direction and see their leaders walking the talk, they become true advocates. That’s the most powerful brand asset.”
Workplace pressures are highlighted
The survey also revealed ongoing health concerns among employees.
Here’s what we found:
- 54% of respondents said they have been under constant stress in recent months
- Only 18% reported no tension at work
James Turbitt, global head of employee experience at Ipsos, said: “Tension occurs when employees are under continuous stress and pressure. Tension causes anxiety, fatigue, and ultimately burnout. Our research shows that tension affects decision-making, teamwork, and anxiety. “Tension may not lead to employees leaving, but even if they do stay, they won’t perform at their best, contribute fully, or contribute to the success of the business.”
GCC People Pulse is said to be the region’s first dedicated monthly employee sentiment tracker. The survey is based on responses from a representative sample of 1,500 full-time and part-time employees in the United Arab Emirates, Saudi Arabia, Kuwait and Qatar, and covers advocacy, confidence, wellbeing, inclusion and AI.
