Outbound AI, a Seattle-based company that provides AI-powered virtual agents that perform administrative tasks, has announced $16 million in seed funding.
Madrona Venture Group and SpringRock Ventures co-led the round, with participation from Ascend, Pack Ventures, Epic Ventures, Tacoma Venture Fund, Locke Capital and KCRise Fund.
what do they do
Outbound AI is a conversational AI tool for healthcare with a 24/7 virtual agent focused on the revenue cycle, including eligibility and benefit checks, claims status, and pre-approvals.
“We will use this funding to accelerate our sales and marketing efforts around our current back-end revenue cycle use cases and to help evaluate several new use cases for other management work areas. We plan to launch a new program using our “new partner,” says Outbound AI Founder and CEO Stead Burwell. mobi health news on mail.
market snapshot
The healthtech startup is backed by Tim Porter, managing director of Madrona Venture Group, and Kirsten Morbeck of SpringRock Ventures, who previously invested in conversational AI startups. Saykara focused on ambient scribing for doctors.
saikara is Acquired by Nuance Communications and later by Microsoft.
Another conversational AI platform is Hero. It provides a call center for healthcare providers and leverages insights from patient interactions to enable automated conversations with patients via conversational AI and real-time analytics. Hyro also has his GPT-powered assistant called Spot that provides explainability on AI output.
The company announced the funding in May. $20 million in Series B funding led by Macquarie Capital, bringing the total amount raised to $35 million.
