Many workplaces are now using artificial intelligence tools to automate tasks such as data entry, billing and collections, customer service, and scheduling. If that sounds like most of what you do, don’t worry? The answer is probably.
The World Economic Forum (in The Future of Jobs Report 2020) estimates that by 2025, 50% of all employees will need to be reskilled as automation and AI continue to transform the workplace. increase. The report identifies that the top emerging roles between 2020 and 2025 will be related to data, AI and machine learning. Specifically, data analysts and scientists, AI and machine learning professionals, and business development professionals with AI skills. Data analysis and interpretation is expected to be a key skill that will grow in demand.
In other words, AI could take your job. But all is not lost. Humans cannot compete when it comes to collecting and processing data, but they can differentiate in other areas. If you invest in developing the skills to analyze, interpret, and communicate what AI produces, you will likely win. Humans need creativity and critical thinking. Only humans can oversee strategy, balance conflicting business priorities, and ensure ethical guidelines are followed. Perhaps most importantly, there is no machine that can build rapport with customers, clients and colleagues. Only a living, breathing human being can do that.
The key to future career success is developing today the skills you need tomorrow. Next he will focus on improving skills in five key areas.
Understand the basics of AI
Gain at least a rudimentary understanding of machine learning, natural language processing, and computer vision. This helps us assess the usefulness of AI while also recognizing its limitations.
develop data literacy
It doesn’t hurt to choose to learn how to use a specific AI platform, but developing general data literacy is even more important. The ability to read and interpret data visualizations, understand statistical concepts such as correlation and regression, identify trends and patterns, and effectively communicate this knowledge to others are key to continued success. increase. Understanding is necessary, but communication is essential.
Expand your emotional intelligence
In a world where technology makes it easier to communicate, it’s your emotional intelligence that sets you apart from the crowd. Understanding automation and data analytics will set you up as an innovative expert. But building trust, demonstrating empathy, and building and maintaining relationships can position you as a trusted advisor to your customers, clients, and colleagues. The ability to collaborate effectively across disciplines makes the most of AI-generated data and is recognized as a trusted resource.
strengthen critical thinking
AI can generate data, but it can question assumptions, identify potential biases, consider multiple perspectives, use evidence to support arguments, make rational judgments, and use the information generated. It is up to you to assess the adequacy of Combining critical thinking with emotional intelligence makes for a powerful combination. This enables you to make well-informed, thoughtful, and logical decisions, as well as assess and mitigate how that information and consequences affect you and others. can also do.
embrace lifelong learning
The world of AI is dynamic, moving forward steadily with no end in sight. As AI evolves, it’s important to stay up-to-date on new developments, features, and opportunities. This may include taking courses, participating in online learning, reading and learning from colleagues and mentors.
AI can seem formidable, but only if you let it. An unspoken benefit of AI and automation is that it allows humans to focus on more complex problems and complex decisions. For continued career success, weaken your ability to collect and process data and emphasize your strengths in data literacy, emotional intelligence, and critical thinking.
Marge Gupta-Sunderji is a speaker, author, senior leader mentor and CEO of Turning Managers Into Leaders, a leadership development consultancy.
