Pipedrive, the sales CRM for small and medium-sized businesses, is powered by new AI designed to help users make informed decisions, create professional emails faster, and manage sales activities more efficiently. We introduced the tool Pipedrive AI.
Powered by OpenAI and predictive capabilities based on an in-house developed AI software engine, this new product suite helps automate data analysis and workflows, predict customer behavior, formulate and personalize customer interactions, and drive decision-making. We aim to provide better information. Specifically, the new suite of AI-powered features includes:
write an email
Powered by OpenAI and based on Pipedrive's beta testing, this feature takes an average of 44 seconds to send an AI-generated email, compared to the time it takes to create an email without Pipedrive's AI solution. reported to take a median of 9 minutes. The main features are:
- Create sales emails based on customized prompts and other user-defined criteria.and
- Ability to choose email content type, tone, and length.
AI email summary
Powered by OpenAI, this tool aims to summarize email conversations with the click of a button and understand the general sentiment of email threads and customer readiness to close a deal.
“Pipedrive delivers on our goal of providing easy and effective AI capabilities that help small and medium-sized businesses solve critical business challenges, improve processes, and grow revenue.” Sean Shirajian, CPO of Pipedrive, said in a statement. “These capabilities enable sales teams to better utilize their time and focus, giving them more focus on every customer interaction and improving performance. At Pipedrive, customer obsession drives innovation. Pipedrive AI encapsulates the benefits that matter most to our customers, and our goal is to provide solutions that address the real needs of sales professionals, and we will continue to evolve it. Our team is already testing several upcoming feature suites that we aim to release this year.
news flashback
These releases are the latest in Pipedrive's suite of AI tools, as previously released by the company.
- sales assistant, Designed to provide personalized recommendations and analysis.
- sales mailbox, Try to centralize your email by syncing multiple email accounts.and
- SmartApp recommendations powered by AI; It was created to help our customers analyze their business and recommend the most relevant apps from the Pipedrive Marketplace.
