new york, June 22, 2023 /PRNewswire/ — YOOBIC, the all-in-one frontline employee experience platform (FEXP), today announced the release of YOOBIC NEO, an AI tool suite that redefines how organizations engage, train and communicate with frontline teams. Announced. Integrating natively with YOOBIC’s existing workflows, these AI capabilities will bring unprecedented productivity gains to administrators and managers, and will allow each deskless worker provide a personalized employee experience for
“We are witnessing a tipping moment in the dawn of AI and its profound impact on the future of those on the front lines,” he said. Fabrice Hyatt, co-founder and CEO of YOOBIC. “AI not only unlocks productivity, it also helps create a nurturing work environment with enhanced communication and training that promotes career growth and reduces turnover. Equipped organizations have the ability to navigate the evolving business landscape with agility and foresight, and those who are slow to adopt these AI tools will inevitably be left behind.”
“AI is no longer just an aspiration in the retail industry, but a reality that will reshape every aspect of the industry,” he said. leslie hand, Group Vice President, IDC Retail Insights. “Going beyond personalized recommendations and inventory forecasting, AI is also creating a smart, responsive, data-driven framework for workforce and workforce management. By doing so, AI will set a new standard for the retail industry, driving both efficiency and growth.”
Intelligent communication in content moderation
The upcoming YOOBIC NEO Writer will enable users to create high volumes of consistent, top-quality, engaging content that is essential for driving employee recruitment and engagement. This feature offers a wide selection of AI prompts and custom commands, with settings that define the tone, format, and length of your posts. This gives you the ability to create scalable content that resonates with different audience groups of your employees while meeting your internal communication goals.
Following the successful rollout of the YOOBIC community feature, which allows front-line employees to communicate within networks and micro-communities of common interest, inappropriate posts and comments are automatically filtered out to maintain a respectful environment. It also introduces a YOOBIC NEO Moderator that flags the . This automated content moderation tool encourages more open participation of frontline employees, fosters stronger communities, and fosters a more lively exchange of ideas and information.
Implement personalized employee training programs at scale
The new YOOBIC NEO L&D Designer revolutionizes the way L&D and corporate teams develop traditionally time-consuming and costly training materials for frontline employees, allowing them to use existing content, including videos and ungated web pages. Enables you to transform your content into impactful and engaging courses and quizzes. quickly. This significantly reduces training program creation time by over 75%.
Dynamic, regularly updated learning content serves as a starting point for employee engagement and fosters a vibrant learning culture within your organization. Leveraging machine learning algorithms, the curriculum is intelligently tailored to the specific job requirements, past performance and learning behaviors of each field employee. This approach ensures a bespoke learning experience, prioritizing individual needs over one-size-fits-all solutions and automatically finding the best learning content to foster skill development and knowledge retention. is selected to
Sales performance predictions and smart recommendations
YOOBIC’s all-in-one platform leverages comprehensive integrations with leading retail software such as POS and staffing scheduling systems to provide a synergistic correlation between communications, training, operational efficiency and sales performance. To further enhance this, YOOBIC offers a revolutionary AI sales performance tool. This predictive mechanism automatically identifies discrepancies in sales patterns and compares discrepancies across stores through the creation of dynamic clustering that provides unprecedented insight.
YOOBIC NEO SKU Performance not only identifies the store or operating area that is causing the drop in sales, it can also suggest precise corrective actions using the YOOBIC NEO Next Best Action tool. For example, identify unfinished new store merchandising tasks and automatically recommend solutions; Send messages and tasks to confirm (out of stock, etc.). It is not displayed correctly. With this smart virtual coach just a few taps away from the YOOBIC app, every field employee is guided by AI-driven insights to anticipate problems, act proactively, and fulfill their roles. can perform well in.
About Ubik
Ubik is the all-in-one frontline employee experience platform. Our mobile apps give business leaders and frontline teams the performance tools they need to communicate, learn and work, all in one place. With streamlined communication, mobile learning, and digitized task management, YOOBIC significantly improves the work experience for frontline workers while driving operational excellence. More than 350 companies around the world, including Boots, BurgerFi, Lancôme, Lacoste, Lidl, Logitech, Peloton, Puma, and Vans, have improved operational consistency and agility, and gained real-time visibility into how their business runs across locations. , trust YOOBIC to improve customer experience. . Learn more about YOOBIC here. www.yoobic.com or follow me LinkedIn.
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