Hello TCPA World! Baroness here. We usually give her updates on the latest TCPA or CIPA news, but today we’re switching gears and diving into the world of artificial intelligence (aka AI).
Let’s start with the basics. What is AI?
AI stands for Artificial Intelligence, and refers to the ability of machines to perform commonly required tasks. human intelligence. This includes developing algorithms and computer programs that can process and analyze data, recognize patterns, and make decisions and predictions based on that data.
AI can be used in a wide range of applications, from self-driving cars to chatbots. I don’t know about you, but hearing about AI and its capabilities scares me a little.
As we know, AI is transforming the world, and its impact is felt across businesses and industries. Recognizing the significant opportunities and challenges posed by AI, the Federal Communications Commission (FCC) established an AI Working Group in 2018 to explore the intersection of AI and the FCC’s regulatory mandate.
The FCC’s Technical Advisory Committee Working Group (AIWG) on Artificial Intelligence and Computing has released a white paper examining the importance of AI and data in the telecommunications industry. In summary, the AIWG has identified the following: five Recommended areas for addressing AI-related risks. These recommendations are:
- “UNLEASH TRANSFORMATIONAL CHANGE– Incorporating AI Considerations into FCC Strategic Plans.
- “To build knowledge, free your data– How the FCC can best address key aspects of data governance and curation of AI/ML applications to meet the internal needs of the FCC and the needs of the industry and the general public Creation of a task force to consider.
- “cast a wide net– Develop plans and strategies for designing, developing, deploying, operating, and maintaining broadband maps that leverage the best available technology and features.
- “Allow humans to control the loop– Policies and approaches to ensure the safe use of AI as it impacts national networks, communication needs and critical applications.
- “wet your feet– Develop the FCC’s ability to extract value from AI to solve the challenges and problems it faces by conducting pilot projects that bring short-term benefits.
To ensure the safe use of AI, the FCC is also convening an industry working forum of practitioners and experts to analyze current regulatory framework requirements for the use of AI/machine learning. The agency is working with other government agencies with similar concerns to take proactive steps on the safe use of AI in their fields. This collaboration will help share knowledge and best practices and ensure the FCC stays abreast of the latest developments.
As AI technology continues to advance, the FCC plans to develop a Code of Conduct that quantifies the concerns and risks associated with AI and provides the FCC’s expected behavior regarding AI. The Agency will work with the National Institute of Standards and Technology on the AI Risk Management Framework and consider using its lifecycle-oriented structure to develop industry profiles and handbooks to communicate guidance and best practices on the safe use of AI. I plan to.
In addition, the FCC will monitor international activities, such as the European Union’s efforts on AI regulation, and consider adopting best practices suggested by these efforts. The agency will also assess the need for regulatory change if AI/ML could significantly magnify undesirable behaviors or consequences. For example, consider how eavesdropping laws and AI (natural language understanding) are interpreted within that framework, consider current rules and regulations regarding robocalls, and consider AI (natural language understanding) and operational ML (adaptive conversation). We plan to assess the impact of
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On another note, it’s also important to keep in mind that as technology advances, so do the techniques used by scammers. The latest trends in fraud include using AI to mimic the distressed voice of loved ones to trick grandparents into sending money. The FCC has taken note of this disturbing trend and is taking steps to mitigate the risks associated with AI (as highlighted above).
According to a recent Washington Post article, scammers can use AI technology to replicate audio from short messages. 10 seconds Sample your voice and have a conversation with that voice. Scary thing. In these cases, they can imitate the voice of their grandchildren in crisis to persuade their grandparents to send them money. Using a “spoofed” caller ID from a trusted source makes it even more difficult for victims to spot the scam.
After all, the FCC is actively taking steps to make AI safe for use in communications networks and other applications. As AI continues to evolve, the FCC will continue to develop the policies, frameworks and best practices necessary to ensure AI is used safely and responsibly. And of course, we at Trautmann Amin will stay up to date on all this and will keep you updated 🙂
