AI colleagues write and verify reports and code… AX trend sweeps 3 major telecom companies

SK Telecom: AI training after early breakfast
KT: Learn AI with the “AX Degree”
LG Uplus: Company-wide adoption of AI for work

Today’s theme is “Hai Hai”. Let’s imagine a scenario in which a newly discovered deep-sea fish, the chonglam, cetacean, becomes a hot topic in a communications technology forum. Use artificial intelligence (AI) to gather information and then fill in the blanks in your report on this species. ”

Every Wednesday morning, after an early breakfast, SK Telecom employees gather in small groups in a lecture hall next to the cafeteria. They are participating in the EBB AX Club, which operates during Early Bird Breakfast (EBB), where employees who arrive early to work are served breakfast at the office. After breakfast, participants will use AI to tackle issues related to actual work, and share ideas for problem-solving and know-how on AI utilization.

The EBB AX Club was first launched in March this year and operates on a seasonal basis. The club has completed two seasons so far, with approximately 150 members participating. Participants will increase their AI proficiency by completing missions on topics closely related to their real-world jobs, such as editing Excel files and organizing data. Approximately 80 people participated in the EBB AX Club held on June 10th, both online and offline.

Insoo Kim, head of the AI ​​board team at SK Telecom, said, “The EBB AX Club is driven by the voluntary participation of employees who are highly interested in business innovation using AI. Our plan is that each member’s AI experience will lead to changes in the company-wide work style, dramatically improving organizational productivity, and even leading to business model innovation, thereby creating a virtuous cycle of AI transformation (AX).”

SK Telecom is promoting AX at the company-wide level. The company introduced a beta version of its AI agent “A” last month. We introduced “dotbizcowork” within the company, allowing even employees with no development knowledge to use AI to do everything from drawing up execution plans to writing and verifying code. Employees in non-development roles, such as planning or marketing, can also directly turn ideas into actionable results.

The 2026 SKT AX Challenge, an in-house hackathon held for the first time this year, had a total of 115 participants from 54 teams, regardless of position or organization. SK Telecom has recently been actively encouraging the creation of AI agents by giving them employee IDs, treating them as colleagues, and teaching them specific work methods. We have also introduced the AX Sandbox system, which allows employees to horizontally utilize AI to redesign business processes from scratch, regardless of hierarchy or department. SK Telecom plans to expand the “AX Sandbox” concept throughout the company.

KT is implementing a training program to strengthen the AX skills of all employees. The practical and hands-on “AX Degree 2026” program, which provides an opportunity to systematically learn the latest technology trends and AI utilization methods around the world and apply them to actual work, has been well received. A KT official said, “We are currently researching a personalized AI agent to complete the entire business process with AI.We are accelerating our AX efforts by applying our in-house developed search expansion generation technology “K RAG” to various in-house agent services.”

LG Uplus is also going all-in on AX by introducing a generative AI-based work environment across the organization. Last month, the company adopted Microsoft (MS) Copilot as a standard business tool across the company. In just one month, the employee usage rate exceeded 80%, and the cumulative number of prompts exceeded 440,000. We found that each employee uses AI to perform approximately 86 tasks on average, and approximately 63% of all users engage with AI at least once a day.

In the future, LG Uplus plans to further evolve AX and create an AI environment optimized for each business. The company uses Copilot as a company-wide standard tool, and supports employees in specialized fields by providing the optimal AI for each field: Codex and Claude Code for Vibe coding, Figma and Claude for service planning, and Gemini for content production. Seungyeon Hwang, head of strategy and AX at LG Uplus, said, “Since its introduction, we have seen AI being utilized in various business fields in a relatively short period of time. We will continue to improve the system to ensure that an AI-based work environment is established safely and stably.”

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