TOKYO, June 18, 2026 (GLOBE NEWSWIRE) — Aurora Mobile Limited (NASDAQ: JG) (“Aurora Mobile” or the “Company”), a leading provider of customer engagement and marketing technology services, today announced that its Japanese subsidiary, Aurora Mobile Japan KK, has entered into a business partnership with AI Storm, Inc. (TSE Standard Market: 3719) (“AI Storm”) to jointly advance its business. Customer operations and digital transformation initiatives using AI in the Japanese market.
Aurora Mobile Limited
(Visual from AI Storm’s official website showing the vision for AI-driven digital transformation.)
As part of this partnership, Aurora Mobile has begun an implementation and validation project for its flagship AI products, EngageLab and GPTBots.ai, within the live business environment of Nippon Telesystems Corporation (“NTS”), a wholly owned subsidiary of AI Storm. By combining Aurora Mobile’s global technological capabilities and AI Storm’s established business base in Japan, the two companies aim to help Japanese companies improve operational efficiency and improve customer experience through practical AI applications.
Background: Moving AI from “tool” to “real business value” Japan’s contact center and BPO industries are facing structural challenges such as labor shortages and increasingly sophisticated customer needs. The key question for companies has shifted from whether to adopt AI tools to how to incorporate AI into actual business workflows to create measurable business value.
Aurora Mobile is a leading provider of reliable messaging delivery, customer engagement, marketing technology (MarTech), and advanced AI solutions to many global enterprises. Through this partnership, Aurora Mobile will leverage its robust infrastructure and expertise to support day-to-day large-scale customer interactions, starting with the NTS validation project, to provide the Japanese service industry with AI solutions that improve operational efficiency while improving the customer experience.
Product portfolio: “Connect, engage and act with AI” Aurora Mobile enables enterprises to transform AI capabilities into real business activities through a “Connect, Engage, Act with AI” approach.
Engage Lab is the company’s AI-first customer engagement platform that leverages integrated customer data and AI agents to enable seamless customer support across multiple channels including SMS, email, AppPush, WebPush, WhatsApp, and LINE. EngageLab helps businesses build stronger customer relationships by optimizing customer touchpoints.
GPTBots.ai is the company’s enterprise AI agent and workflow platform that connects knowledge, context, workflow, and AI execution to deliver real business outcomes for customer service and operational scenarios.
Weidong Luo, Chairman and CEO of Aurora Mobile, said, “We are pleased to begin discussions with AI Storm regarding expanding our business in Japan.” “Our goal is not to simply replace human labor with AI, but to leverage the power of AI to ‘redefine customer relationships.’ By combining Aurora Mobile’s technology with AI Storm’s local execution capabilities, we look forward to helping Japanese companies take their AI implementations from proof of concept (PoC) to real-world production environments and creating long-term value for our enterprise customers.”
Aurora Mobile will utilize the NTS verification project to further deepen its collaboration with AI Storm as a first step to further advance AI-based customer operations in the Japanese market.
About Engage Lab EngageLab is an AI-first customer engagement platform that helps you build stronger customer relationships with AI agents, unified customer data, and reliable delivery across channels. For more information, please contact marketing@engagelab.com.
About GPTBots.ai GPTBots.ai is Aurora Mobile’s (NASDAQ: JG) enterprise-grade AI agent platform that provides no-code/low-code AI agent development, deployment, and management for enterprise clients. Through multi-model LLM integration and intelligent workflow automation, GPTBots.ai enables organizations to enhance customer service, optimize knowledge management, automate business processes, and drive digital innovation and transformation around the world. For more information, please contact marketing@gptbots.ai.
About Aurora Mobile Limited Founded in 2011, Aurora Mobile (NASDAQ: JG) is a leading provider of customer engagement and marketing technology services. We are dedicated to providing stable, efficient, and intelligent customer interaction solutions to global enterprises. Leveraging our first-mover advantage in mobile messaging, Aurora Mobile has evolved into a comprehensive platform that integrates omnichannel engagement, AI-driven marketing, advanced AI customer support, and frictionless identity security. Through its flagship brand EngageLab and robust AI infrastructure GPTBots.ai, the company helps companies seamlessly reach customers, automate complex marketing activities, and optimize service efficiency with AI agents, accelerating digital transformation for clients around the world. For more information, please visit https://ir.aurora-mobile.com/.
Safe Harbor Statement This announcement contains forward-looking statements. These statements are made pursuant to the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as “will,” “expects,” “anticipates,” “future,” “intends,” “plans,” “believes,” “estimates,” “confidence” and similar statements. Among other things, the business outlook and quotes from management in this announcement and Aurora Mobile’s strategic and operating plans contain forward-looking statements. Aurora Mobile may also make written or oral forward-looking statements in its filings with the U.S. Securities and Exchange Commission, annual reports to stockholders, press releases and other documents, and in oral statements made by its officers, directors or employees to third parties. Statements that are not historical facts, including statements regarding Aurora Mobile’s beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. Many factors could cause actual results to differ materially from those contained in the forward-looking statements, including but not limited to: Aurora Mobile’s strategy. Aurora Mobile’s future business development, financial condition and results of operations; Aurora Mobile’s ability to attract and retain customers; Ability to develop and effectively market data solutions and penetrate existing markets for developer services. our ability to transition to a new advertising-driven SAAS business model; our ability to maintain or enhance our brand; competition from current or future competitors; Ability to continue accessing mobile data in the future. Data privacy and protection laws and regulations. general economic and business conditions worldwide and in China and assumptions underlying or related to any of the foregoing; Further information regarding these and other risks is contained in the Company’s filings with the Securities and Exchange Commission. All information provided in this press release and attachments is current as of the date of this press release, and Aurora Mobile undertakes no obligation to update such information except as required by applicable law.
For more information, please contact us below. Aurora Mobile Limited Email: ir@aurora-mobile.com
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