One possible conclusion from these findings is that “young people with ChatGPT can perform as well as someone with several years of experience, so the performance advantage someone had from tenure is now diminished. We are doing it,” said Chairman Azeem Azhar. Exponential View, Research Group. If research were to be carried out in broader practice, some companies might invest more in junior staff and less in longer-serving, more expensive workers.
Some companies have already started making staffing decisions based on the expected impact of AI tools. IBM recently announced it would slow down or stop hiring some back-office roles that could be replaced by AI in the next few years, such as HR functions.
Increased speed and productivity from AI drives customer expectations higher, Bivek Sharma, Chief Technology Officer, PwC Global Tax and Legal Services, said: “It’s about retraining the workforce quickly enough so that we can enable AI to meet the obvious demand behind it,” he said.
PwC is working with Harvey, an AI startup that makes tools for lawyers, to roll out chat AI tools across its legal practice over the next few months. We plan to extend these technologies to tax and HR professionals as well.
Sharma says PwC’s goal is not only to quickly provide answers to staff that leverage its expertise, but also to ultimately generate new insights, including analyzing client data. said Mr. AI could, for example, enter all contracts for two companies considering a merger, allowing PwC experts to query certain types of provisions and risks.
“Don’t think of this as a time saver, but as a real extension,” says Sharma. “This is like a senior associate with all of our legal and tax advisors enhancing what we can do for our clients on a daily basis.”
Large companies generally need to invest in AI-savvy technical staff members. They can adapt technology to their business. Already, “There are companies that cannot adopt ChatGPT because they do not have the basic rails to run ChatGPT: content management and proper data,” he said.
