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Diving overview:
- Reliance on AI in the workplace is increasing, with half of employees saying they rely too much on technology and just under a third saying so. they couldn’t function without itaccording to a new study from IT company GoTo.
- Overreliance on AI is causing problems in the workplace, with 39% of all workers and 46% of Gen Z saying their reliance on AI has weakened their skill sets and made them less intelligent. However, 60% of employees said: They felt pressured to use AI To improve productivity.
- When companies require proficiency in AI without providing the necessary training or effective policies to manage its use, misuse and underperformance become more common, the report’s authors said. Almost 1 in 4 IT leaders report that AI-related mistakes have “already impacted customers, business partners, or the company’s bottom line.”
Dive Insight:
The study is based on a global survey of 2,500 workers and IT leaders that explored the realities of using AI in the workplace and some of the potential issues posed by the technology.
Nearly all IT leaders (98%) say their companies use AI, and an additional 82% of employees say they use AI in their work. Additionally, more than nine out of 10 people surveyed approved of their organization’s investment in AI.
Nevertheless, this technology is undermining employee trust.
Almost 3 in 10 employees believe that AI can do a better job than them, and 28% say they now trust AI more than themselves. Still, 41% said overuse of technology would negatively impact their long-term career.
Remarkably, 83% of those surveyed said they were concerned that they might develop: Take responsibility for AI mistakesMeanwhile, 17% of all employees and 30% of Gen Z employees say they blame AI for their mistakes.
Workers also do not imagine this problem. Just under half (43%) of employees say they have used content created by AI, even if it was of low quality, and 43% of IT leaders say they are not very good at assessing the ROI of the AI tools their companies have in place.
GoTo CEO Rich Veldran said in a statement that when companies provide their employees with effective AI training resources, it benefits productivity and the overall well-being of the company. “The goal is not just smarter technology,” Verdran said. “[I]A smarter, more empowered workforce. ”
Providing clearer guidelines for the use of AI may become even more important as worker sentiment towards AI worsens. According to a recent survey by the national nonprofit Jobs for the Future, out of more than 3,000 people 44% think this technology is a net negative. When it comes to job hunting, wealth creation, and improving quality of life;
