Cloud shift and AI strategy drive business model transformation

AI For Business


Low-code automation software company Pegasystems (NASDAQ:PEGA) reported lower-than-market revenue for the first quarter of 2026, with revenue down 9.6% year-over-year to $430 million. Non-GAAP earnings per share were $0.46, 33.6% below analyst consensus estimates.

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  • Revenue: $430 million vs. $464 million expected by analysts (-9.6% YoY, 7.3% unexpected)

  • Adjusted EPS: $0.46 vs. analyst estimate of $0.69 (33.6% miss)

  • Adjusted operating profit: $82.81 million vs. analyst estimate of $151.1 million (19.3% margin, 45.2% miss)

  • Operating profit margin: 8.6%, down from 26.7% in the same period last year

  • Market capitalization: $6.64 billion

Pegasystems’ first-quarter results sparked a negative market reaction as the company missed Wall Street expectations on both revenue and profit. Management attributed the poor performance to a combination of difficult year-on-year comparisons due to unusually high contract activity in the prior year, and macroeconomic pressures from geopolitical conflicts and the US government shutdown. CFO Kenneth Stilwell said the first quarter was an “interesting start” to the year, noting that certain government contracts and renewals were removed from the quarter due to procurement changes and uncertainty.

Looking ahead, management is focused on accelerating cloud adoption and leveraging Blueprint AI design tools to drive both new customer acquisition and legacy transformation projects. CEO Alan Trefler emphasized that Pegasystems’ outcome-based pricing and integrated AI approach should provide a competitive edge as customers increasingly seek tangible benefits from their AI experiments. Stillwell added, “With the use of AI increasingly being treated as a real operating expense, our pricing model provides a clearer and more efficient way for clients to measure the return on their AI investments.”

Management cited the transition to cloud-based solutions, continued product innovation and changing customer purchasing patterns as central to the quarter’s results and future outlook.

  • Cloud platform momentum: Pegasystems’ Pega Cloud annual contract value (ACV) grew nearly 30% year-over-year, with the cloud segment now accounting for more than half of total ACV. Management believes this transition will support recurring revenue growth, but recognizes that recurring and maintenance revenue will be under pressure in the near term as clients move to the cloud.

  • Introducing Blueprint AI: The company introduced a new “vibe coding” tool within Blueprint, its AI-driven workflow design platform, to accelerate pipeline creation and reduce the complexity of onboarding new customers. Management highlighted examples of customers where Blueprint enabled rapid prototyping and faster deployment timelines.

  • Macro headwinds: The company experienced trading delays due to disruptions from the U.S. government shutdown and ongoing conflicts in Europe and the Middle East. Stilwell noted that these issues are impacting the timing of renewals and new business, particularly in government and European markets.

  • Legacy modernization demands: There is renewed interest from businesses in updating legacy systems, especially as customers look to leverage AI and the cloud to improve operational efficiency. Pegasystems reports several large-scale modernization projects in highly regulated industries, and Blueprint is playing a key role in unlocking these opportunities.

  • Outcome-based pricing model: As the economics of AI change and customers scrutinize costs, Pegasystems’ case-based pricing (charging based on business outcomes rather than usage) positions itself as a differentiator compared to token-based or API-based models, potentially reducing total cost of ownership for customers.

Management expects future results to be shaped by accelerated cloud adoption, increased use of AI-driven blueprint tools, and the impact of the macroeconomic environment on client spending.

  • Accelerate cloud adoption: The company expects Pega Cloud contracts to account for an even larger portion of new business and the transition to recurring revenue to stabilize long-term growth, but expects continued pressure on traditional maintenance and term license streams.

  • Blueprint-driven pipeline growth: Blueprint’s ability to simplify workflow redesign and speed up sales cycles is expected to drive new customer acquisition and expansion within existing accounts, especially as companies pursue modernization projects and move beyond AI experimentation.

  • External risks and timing: Management emphasized that the timing of the transaction remains sensitive to government procurement cycles, geopolitical instability and broader IT spending trends, and that the second half of the year is expected to be more heavily weighted toward renewals and business activity.

Over the coming quarters, the StockStory team will closely monitor (1) the pace of growth of Pega Cloud ACV and the percentage of total ACV derived from cloud agreements, (2) the translation of an expanded blueprint-driven pipeline into a new logo and modernization projects, and (3) the stabilization of government and European market activity as the macro and geopolitical landscape evolves. The execution of large-scale legacy transformation transactions and the continued deployment of new blueprint capabilities are key indicators of strategic progress.

Pegasystems’ stock price is currently $37.08, down from $39.29 just before earnings. Is the company at a tipping point that warrants a buy or sell? The answer lies in the full research report (free to active Edge members).

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