Carrier brings generative AI capabilities to Abound to improve building operations insights

AI News


Kennesaw, Georgia, February 2, 2026 /PRNewswire/ — Carrier Abound today introduced “”.Please tell me more“This is a new AI-powered generation feature within the Abound™ Insights Assistant application that provides additional context and actionable guidance for building operations teams. This feature helps facility managers and technicians more quickly interpret AI-driven predictive insights and act with more confidence to improve operational performance. Carrier Abound is part of Carrier Global Corporation (NYSE: CARR), a global leader in intelligent climate and energy solutions.

“The next step in building intelligence is making advanced capabilities easier to use,” said Niraj Desai, general manager of Carrier Abound. “With ‘Tell Me More,’ we bring the familiarity of generative AI to everyday architectural work, helping users understand insights more clearly and act faster.”

As buildings become more connected, facilities managers and technicians are under increasing pressure to diagnose problems and respond quickly. “Tell Me More” helps users better understand what to do, why it’s important, and the potential impact.

The “Tell Me More” feature combines equipment operation and maintenance learning from the Abound Insights platform with generative AI trained on technical manuals and data resources to create conversational experiences designed to support technician workflow and knowledge transfer, especially during a time of acute HVAC technician shortages.

Once a problem is identified, the app provides predictive insights and recommended actions. The “Tell Me More” feature adds context and reduces ambiguity, supporting faster resolution and helping improve equipment uptime and energy efficiency. This feature allows users to document their observations and collaborate within the app, allowing them to refine recommendations over time.

The Abound platform is currently connected to more than 150,000 devices across a wide range of built environments, providing predictive insights to help align performance with operational requirements.

By applying AI at scale, Carrier continues to advance intelligent and sustainable building solutions, helping customers operate more efficiently while building for a more resilient future. For more information, please visit www.abound.carrier.com.

*Answers generated by AI may contain inaccurate parts. Users should independently verify important information.

About career
Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advances in climate solutions such as temperature control, air quality and transportation, we improve lives, power critical industries and ensure safe transportation of food, life-saving medicines and more. Since inventing the modern air conditioner in 1902, we have led with the purpose of improving the lives we live and the world we share. We continue to be a leader thanks to our world-class, inclusive workforce that puts our customers at the center of everything we do. For more information, visit carrier.com or follow Carrier (@Carrier) on social media.

career. For the world we share.

SOURCE Career Global Co., Ltd.



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