houston, January 20, 2026 /PRNewswire/ — BMCthe global leader in software solutions that enable business to run faster than human power, today announced updates to AI innovations across its Control-M and BMC AMI portfolios that simplify workflow creation, automate problem resolution, act on mainframe expertise, and more.
BMC is a world leader in software solutions for IT (PRNewsFoto/BMC)
New AI capabilities and innovations include:
AI Workflow Creator – Gen AI copilot for guided workflow design BMC continues to close the gap between IT and business users, empowering business savvy users to build and manage sophisticated workflows using natural language through generative AI.
By shifting ownership of automation from IT to business practitioners, organizations gain expertise in areas that are often poorly documented or lost in translation. Business users just need to express their intent, and AI Workflow Creator does the heavy lifting and creates a workflow that fits. This AI-powered workflow orchestration speeds the onboarding of new users to create workflows, improves professional productivity, and delivers unprecedented efficiency and operational agility.
Enhanced AI integration Control-M solutions include an extensive library of ready-to-use integrations spanning enterprise applications, databases, cloud services, RPA platforms, and collaboration tools, with additional integrations added monthly. Recent additions include AWS Bedrock, Google Vertex AI, and Crew AI, allowing practitioners to coordinate multiple AI agents to achieve complex AI-centric workflows. By using Control-M to coordinate AI agents, teams can accelerate innovation and seamlessly scale AI initiatives.
event-Driven workflow – real-time responsiveness for smart operations As data volumes grow and systems become more event-driven, the ability to transform events into immediate, automated actions has become a business imperative.
Control-M’s event-driven workflow capabilities enable organizations to respond to business and data events in real time. Control-M can now listen to events from systems such as Kafka, Amazon SQS, and RabbitMQ and automatically trigger or adjust workflows based on those signals. This enables dynamic event-responsive orchestration, increasing agility and reducing latency across modern data and application pipelines.
This feature bridges the gap between batch and real-time processing for instant responsiveness and smarter operations, and is available in both Control-M self-hosted and SaaS environments.
Mainframe expertise on demand — leverage intelligence to reduce skills gaps As organizations face increasing workloads, complexity, and pressure to deliver changes faster without disrupting critical systems, leaders need trusted expertise available in the moment of work. BMC AMI Assistant’s knowledge expert chat feature includes AI-driven guidance across nine BMC AMI development and operations solutions and is available at no additional cost to customers who license these solutions.
By providing clear, natural language answers based on BMC documentation and deep domain knowledge, teams resolve issues faster, reduce knowledge bottlenecks, improve system performance, and maintain service reliability without switching tools or relying on scarce experts.
Preserving institutional knowledge to strengthen resilience Complementing the Knowledge Expert Chat feature, BMC AMI Assistant’s Knowledge Hub feature addresses the skills and knowledge gap that grows as systems become more complex. The Knowledge Hub feature, currently available in managed beta for eligible customers, enables organizations to surface scattered internal knowledge and make it available for AI-driven interactions. This allows you to close skills gaps, reduce reliance on individuals, increase operational resiliency, and make modernization decisions with more confidence.
Turn DevOps telemetry into clear insights for faster decision making BMC AMI zAdviser Development Team Analysis provides AI-powered application analysis to help development leaders make faster, more informed decisions. By consolidating DevOps telemetry such as activity metrics, productivity data, and failure patterns into unified narrative reports for each application, leaders can identify stability risks, uncover knowledge concentrations, prioritize improvements, and reduce operational risk without fragmented dashboards.
“As organizations strive to move faster while managing increasing complexity, there is a growing demand for AI capabilities that embed intelligence directly into daily workflows.Rather than stand alone as isolated tools, these AI-driven approaches help teams translate intent into action, contextualize system behavior, and surface relevant expertise when needed,” said Steven Dickens, CEO and Principal Analyst at HyperFRAME Research.. “The result is faster decision-making, reduced friction across operations, and more resilient business-aligned automation across the enterprise.”
“AI is rapidly democratizing access to complex workflows and also supports continued advances in the mainframes that power the world’s largest organizations,” said Ram Chakravarti, chief technology officer at BMC. “We are removing technical barriers by empowering people to explain what they need in plain language, taking the mystery out of automation, and bridging the gap between good ideas and practical solutions. Our AI innovations for mainframes help customers build resilient, continuously advancing mainframes and advance their digital transformation. Every new AI innovation announced today leverages the power of AI to extract value from data and drive business insights.”
additional resources
Click here for a complete list of new features.
Learn more about automation features here.
Mainframe-specific updates are available here.
About BMC BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value faster than humans can. Our industry-leading portfolio unlocks the potential of humans and machines to drive business growth, innovation and sustainable success. BMC does this in a simple and optimized way by connecting the people, systems, and data that power the world’s largest organizations, enabling you to gain competitive advantage.
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