Executive decision-making is entering a new era. Increasing data complexity, the need for agility, and the demand for real-time intelligence are reshaping the way leaders make high-impact choices.
Today, evidence-based, data-driven decision-making is no longer an option, but a necessity. Inside the C-suite: How AI is quietly reshaping business decisionsis the latest research brief from Capgemini Research Institute, exploring how CXOs are integrating AI into their strategic decision-making processes. This brief draws insights from 500 CXOs (including 100 CEOs) and in-depth interviews with industry leaders. Key findings include:
- AI adoption is accelerating: One in six CXOs is actively using AI in their strategic decision-making process, and this number is expected to more than double within three years.
- Experiments are advanced: 41% of CEOs are already testing AI, more than any other leadership group.
- The benefits are already visible: More than half of CXOs report significant improvements in cost, speed, foresight, and creativity.
- CXO concerns about using AI: Despite growing recognition of AI’s potential to enhance strategic thinking, CXOs are most concerned about legal risks, explainability, and data quality in AI decision-making.
This research brief provides critical insights for CXOs, senior leaders, board members, and anyone shaping strategic choices that will have a major impact in the AI era. To be able to confidently make AI-powered decisions, organizations must:
- Reinventing your AI governance and accountability framework for the agent era
- Build a framework to assess readiness for AI support decisions
- Harness the chemistry between humans and AI to unlock true competitive advantage
- Give your CXO a head start with AI essentials like skilled task forces, robust data, and secure systems.
- Increase CXO confidence to leverage AI with targeted upskilling and mentoring.
Download the research brief today to gain the insights you need to confidently lead in the AI era.
