The rise of generative AI tools like ChatGpt is no longer just a concept of the future, but is actively changing who is being hired and who is not currently being hired. A new study by Stanford economists Eric Brinjolfsson, Bharat Chandal and Ruyu Chen found entry-level employees were hit hardest, according to a CBS News report.
A new Stanford survey shows that AI is replacing entry-level workers
The study is based on employment data from the payroll processor ADP, targeting 25 million workers, and found that early career workers in the most exposed areas since 2022 have experienced a 13% decline in employment. These are found in industries where generative AI can perform many tasks traditionally processed by humans. Also, it's not just speculation, and according to the CBS News Report, this trend is already shown in the numbers.
This study found that software engineering and customer service are two areas where AI has already replaced a considerable number of young workers. The survey shows that between the second half of 2022 and July 2025, entry-level employment in these regions fell by about 20%, and employment for older workers in the same job increased, as reported by CBS News.
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Why are young workers affected by AI?
Stanford's Erik Brynjolfsson explained, as quoted in the report, “these large language models are trained with books, articles and written materials found on the Internet and elsewhere.” Brynjolfsson added, “It's a book like a book that teaches many people to reach university before entering the job market, so there's a lot of overlap between these LLMs and the knowledge that young people have.”
The most vulnerable job to AI
Jobs such as accounting, auditing, programming, sales and management roles also look at this generational gap. For workers aged 22-25 in AI-exposed industries, overall employment fell by 6%, according to CBS News. Meanwhile, for older workers in the same sector, employment reportedly rose between 6% and 9%.
Older employees benefit from experience and soft skills
This study found that this is split up because older employees have long workplace experiences, and as reported by CBS News, it is difficult to teach and employers may be reluctant to replace AI, and therefore have long workplace experience.
Brynjolfsson pointed out that, as CBS News quoted, “elder workers have a lot of tacit knowledge, as they learn the tricks of trade, as they learn the tricks of trade, as they learn the tricks of trade, because they learn the tricks of trade, because they cannot be written down anywhere.”
Which jobs are the most common and are not exposed to AI?
The study also categorized work by amount affected by AI. Some of the least affected people reportedly have the roles of maintenance, home health care, housekeeping and freight transport. According to a CBS News report, at the other end of the spectrum, the most exposed jobs include customer service representatives, software developers, administrative assistants and finance managers.
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Ai not only does his job, but he also changes how his work is done.
However, this study reveals that AI not only eliminates jobs, but also transforms them. In some industries, particularly healthcare, AI is used to support workers by handling repetitive tasks, and according to the report, it gives people time to focus on some of the work that requires human interaction and care.
A Federal Reserve Bank of St. Louis found that as of late 2024, 23% of employees use generated AI for employment at least once a week, and according to the CBS News Report, the technology is quickly becoming a standard part of many workplaces.
Entry-level employment has resulted in a decline in occupations most exposed to AI, but this decline has not occurred in jobs where employers are supporting and expanding what employees do using these tools, CBS News reported.
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Adapt to AI skills essential to the success of young workers
Brynjolfsson added that “workers who use these tools to use their jobs benefit,” as quoted in the report.
The latest report from AI Staffing Firm Burtch Works found that entry-level AI workers' starting salaries increased by 12% between 2024 and 2025, CBS News reported.
Brynjolfsson suggested that “young workers who learn how to use AI effectively can be much more productive,” but quoted in the report, “but if AI is just doing what it can already be, it won't be worth much,” he said.
“This is the first time I've gained clear evidence of these types of employment effectiveness, but probably not the last time. It's something that companies need to learn to evolve and learn to use what's out there,” he added.
FAQ
Who is the most affected by AI in the workplace?
Young workers, especially those aged 22-25 in the sector exposed to AI, are seeing the biggest job losses.
Can learning AI actually help my career?
Yes, the survey shows that the role of entry-level AI is on the rise, paying more, and paying salaries increased by 12% from 2024 to 2025.
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