New Delhi: Maharaja is running a campaign to restore passenger trust after the fatal crash of Flight AI 171 in Ahmedabad, the airline's first widebody accident since 1978 and its first major disaster since the merger and privatization of Air Indian Airlines.In a message to customers on Wednesday, Air India MD and CEO Campbell Wilson said: “Whenever you choose to fly with Air India, you know that your trust is important and your journey is protected…through a strict process, advanced technology, a deep-embedded culture of safety and care.”The airline will begin a gradual recovery in international services on August 1, with the aim of fully reopening by October 1.Wilson, a veteran of Singapore Airlines, holds a 25% stake in Air India along with the majority owner, Tata Group, and writes, “We acknowledge that there are some operational challenges… we are relieved and take this seriously.” Wilson outlined the scope of the relief measures. Detailed inspection of the Boeing 787-8 and 787-9 fleets. Voluntary flight reduction to allow deeper maintenance checks. Internal system enhancements. Continuous compliance with normal safety protocols and comprehensive safety management systems.
