Originally published on GartnerJune 25th, 2025.
Analyst Exploring Agent AI Trends During Gartner IT Symposium/XPO, September 8-10, Gold Coast
Gartner, Inc. According to the company, more than 40% of Agent AI projects will be cancelled by the end of 2027 due to costs, unclear business value, or inadequate risk management.
“Most Agent AI projects today are early stage experiments or proof of concepts driven primarily by hype and often misapplied,” says Anooli Verma, senior director analyst at Gartner. “This allows organizations to blind the real costs and complexity of deploying AI agents at scale and moving projects to production. They need to get past the hype and make careful strategic decisions about where and how to apply this new technology.”
According to Gartner votes of 3,412 webinar participants in January 2025, 19% said the organization has invested heavily in Agent AI, 42% made conservative investments, 8% made, and the remaining 31% were waiting and looking at the approach, or uncertain.
Many vendors contribute to the hype by engaging in “agent washing,” a rebranding of existing products such as AI assistants, robotic process automation (RPA), and chatbots. Gartner estimates that out of the thousands of agent AI vendors, only about 130 are real.
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