Since 2019, Microsoft has released a Transparency Note that provides customers of its platform services with detailed information about AI capabilities, limitations, intended uses, and responsible integration and usage details. The company also incorporates user-friendly notices into its consumer products, such as Copilot, to provide important disclosures on topics such as identifying risks, the potential for AI to make errors or produce unexpected content, and We also remind people that we are having a dialogue with them.
As generative AI technology and its applications continue to expand, it will be important to continue to enhance systems, adapt to new regulations, update processes, and strive to create AI systems that deliver the experiences people want.
“We don't know how people will use this new technology, so we have to be really humble to say we need to listen to them,” says Sarah Bird. “We have to keep innovating, keep learning and keep listening.”
