New Delhi: As the Indian government takes note of the barrage of international spam calls facing WhatsApp users in the country, the Meta-owned instant messaging platform said Thursday it has deployed an artificial intelligence and machine learning-based system to help quell such incidents. Announced. Significantly.
“We expect our new enforcement to reduce current call charges by at least 50% and effectively control current call volume,” WhatsApp said in a statement.
In recent days, there have been increasing reports of WhatsApp users in India being exposed to spam calls. Users have reported receiving multiple missed calls and video calls from international numbers.
Alongside an event hosted by the Public Information Forum of India (PAFI) on Wednesday, Electronics and IT Minister Rajeev Chandrasekhar said the government is paying attention to the issue and will soon send a notification to WhatsApp. .
“Basics of Protecting User Security”
“Protecting user privacy and security is fundamental to Meta and WhatsApp,” a WhatsApp spokesperson said in a statement Thursday. Our users are at the heart of everything we do and are fully aligned with the government’s goal of keeping them safe. WhatsApp is the leader in end-to-end encryption services that keep users safe. “
The spokesperson said that the platform will continue to provide several safety tools such as “block & report”, consistently build safety education and awareness for users, and actively keep bad actors out of the platform. I added that there is.
“However, bad actors find many ways to trick users. International fraud calls are a new method recently adopted by bad actors. Just call or message back and you’ll just get scammed,” the statement said.
He added, “Therefore, we have rapidly enhanced our AI and ML systems to significantly reduce such incidents. We expect you to be able to effectively control it, and we will continue to work tirelessly to ensure a safe experience for our users.”
(Editing: Richa Mishra)
Also read: WhatsApp blocked 4.7 million Indian accounts in March, 16 million of which were actively blocked
