Business correspondent, BBC Wales News
BBCIncreased use of artificial intelligence (AI) in recruitment applications carries the risk of employers hiring candidates who are unable to do their job, employers said.
Advertising boss James Robinson said he and other business leaders were using the generated AI chatbot to see “real trends” to applicants, warning that candidates who are good at using technology could “design” the process without being able to “do the job.”
Career advisor Megan Cooper said AI could be a useful tool for job hunters, but it should not be replaced by “human judgment.”
A recent survey of more than 2,000 job seekers in the UK used AI to assist with the application process by finding only a few half of the job.
Robinson, who runs Cardiff-based advertising agency Halo Sterling, said the vacancies in his business attract applications full of written and written AI-generated applications.
“There are some common sentences that we see. People are always trying to “harness their skill set,” he said.
“They often say things like, “My skills align with your organization's objectives and goals.” ”
He said ChatGpt, the chatbot, confirmed that these are phrases that are likely to be generated for the cover letter.
“[It is] It is very difficult to try and test who is the real thing.
Robinson shared his experience receiving AI-generated job applications on LinkedIn, saying responses from other business leaders “really surprised him.”
“Are you really surprised when you got a message from people saying, 'I'm on the exact same boat as you. How do I tell them the difference?' ”
“You know, 'Do we need to fight this and use AI to get to it?”
“So I think it's a real challenge in itself, but I don't think I'm alone.”
However, Robinson said that “proper” use of AI could help his business, and the technology helps applicants become more concise with the application.
What is AI?
AI allows computers to learn and solve problems in ways that make them look human.
While computers cannot think, empathize, or reason, scientists are usually trying to develop systems that can perform tasks that require human intelligence, and replicate the ways in which people acquire and use knowledge.
Generation AI is used to create new content that can be felt as created by humans. This is done by learning from a huge amount of existing data, such as online text and images.
Megan Cooper, a career advisor at Cardiff Metropolitan University, said he is trying to pilot students the ethics of using AI when AI applies for employment.
“AI can be used as a tool. It can be used as aid. It can complement human judgment, but it cannot be replaced at all,” Cooper said.
Ms. Cooper said that in many cases students responded to expectations from their employers and that candidates could understand and confidently use generative AI.
“They don't want to be seen as cheating or misleading it.”
She said that universities encourage students to understand that it is appropriate to use AI.
“Maybe it's in the research phase of the application process. It might be asking AI to provide feedback or help build a resume.
“Maybe it's asking AI to help them refine it and read the cover letter they've already written to help them sound a little more eloquent.”
Ultimately, the job interview process required applicants to ensure “what unique can shine,” she added.
“Too much risk”
Student Jasmine James, 18, said he was avoiding AI because of his college job.
“It's plagiarism and stuff like that, and I feel it's too risky,” she said.
“But you can understand why people use it, because it is a faster and easier alternative.
“I feel that the information is not always correct, so it's best to avoid it for UNI's work.”
Jacob Morgan, 19, said he believes AI will be a “really useful tool.”
“In particular, instead of Google, I use it a lot. Sometimes I get better results so I just search for AI instead.
AI technology “will just stay here” and “it's just getting better and better,” he added.
Timothy Mitchell, who has been studying computer security for the second year at Cardiff Metropolitan University, said he believes that people who didn't use artificial intelligence are “cheating on themselves.”
“Everyone uses it. Tutors use it, and employers use it,” he said.
Mitchell admitted there was “arguably some fears” about the wider use of AI, but I personally believe they are somewhat unfounded.”
He added: “What humans are best about is creative and creating new things. And AI, in principle, can't think beyond what it is being taught.”
Generator AI can be used “in a way that helps us, not replaces us,” he added.
