Falcon Shield's integration with Salesforce Security Center and Charlotte AI and AgentForce provides protection, visibility and faster response for mission-critical AI agents, applications, and workflows.
Austin, Texas, September 16, 2025– (Business Wire) –FAL.CON 2025, Las Vegas – Crowdstrike (NASDAQ: CRWD) and Salesforce, the world's number one AI CRM, today announced a new strategic partnership that enhances security for AI agents and applications built on the AGE agents and Salesforce platform. With the integration of CrowdStrikeFalcon® Shield and Salesforce Security Center, Salesforce Admins and Security Professional gain mission-critical workflow visibility, compliance support, and mission-critical workflow protection, with a shared foundation of trust in the agent era.
Additionally, the partnership allows customers to access CrowdStrike's Agent Security Analyst Charlotte AI for security through AgentForce, work directly with Slack teammates, flag potential threats, and recommend actions in a conversational way just like any other employee.
When agents join the workforce, security teams need to understand what they are doing, trace the human creators and not be privileged or infringed. CrowdStrike and Salesforce meet this challenge by providing the visibility and control needed to ensure the future of AI-powered businesses.
“The enemy is already targeting AI agents and applications with identity-based attacks. Together with Salesforce, we are expanding the power of the Falcon platform to protect mission-critical workflows and ensure the next generation of AI-powered businesses.” “By integrating Falcon Shield into Salesforce Security Center and introducing Charlotte AI to AgentForce, our business and security teams will gain a unified view of risk and response.
“The key to getting the full potential of Agent AI is the ability to ensure that,” said Brian Landsman, CEO of AppExchange and CEO of Global Partnerships at Salesforce. “The partnership with CrowdStrike will enable customers to build an Agent Enterprise in Salesforce while maintaining the highest standards of security and compliance.”
Through Falcon Shield's integration that provides visibility and automated response to threats targeting SaaS applications, Salesforce Security Center offers one comprehensive view of permissions and management across your company's Salesforce environment.
Visibility and Accountability: Track agents to human creators and enable a clear chain of accountability and privileged governance.
Aggressive risky behavior detection: Misconceptions, excessive agents, and extraordinary activities within the Salesforce are flagged in real time.
Automatic threat containment: Automate response actions with Falcon® Fusion (such as blocking high-risk access or disabling compromised agents) directly from Salesforce Security Center.
Unified AI Agent Protection: Combines Falcon Shield, Falcon® Next Generation Identity Security and Falcon® Cloud Security to provide end-to-end control for Agent Force agents and applications.
Charlotte AI, Slack for AgentForce for Security, CrowdStrike, and Salesforce enable teams to handle security incidents quickly and efficiently without switching applications:
Accelerated Incident Response: Instantly create a dedicated incident channel with SLACK to coordinate responses.
Conversation Threat Investigation: Use natural language to query Charlotte AI for immediate responses about threats, hosts, and data.
Real-time repair: Isolate the compromised device or take other response actions directly from Slack to ensure Swift containment.
Crowdstrike and Salesforce offer powerful protection and visibility for mission-critical workflows. This allows today's businesses to be safely embraced today, while building the foundation for future innovation.
availability:
Falcon Shield integrations are available within the Salesforce Security Center and from this year's Salesforce Appexchange.
Charlotte AI will be integrated into Slack for security through Slack and will be available this year via AgentExchange and Slack Marketplace.
About Cloud Strike
CrowdStrike (NASDAQ: CRWD), a global cybersecurity leader, has redefine modern security with the world's most sophisticated cloud-native platform to protect key areas of corporate risk, including endpoints and crowd workloads, identity and data.
Cloud Strike Security Powered by Cloud Strike's Security Cloud and world-class AI, the CrowdstrikeFalcon® platform leverages real-time indicators of attack, threat intelligence, evolving adversarial commercial, and enriched telemetry from across the enterprise to provide the top-of-the-line observability of ultra-high activity detection, automatic protection and remediation, elite threat hunting, and vulnerability.
The Falcon platform is dedicated to the cloud with a single lightweight agent architecture, offering fast and scalable deployment, excellent protection and performance, complexity and time to instantaneous time.
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This press release contains descriptions of products, features, or features that may not be available at this time. Such references are for informational purposes only. The development, release and timing of all features or features is at our sole discretion and is subject to change without notice. These statements are subject to risks, uncertainties and assumptions that could cause actual results to differ materially from those expressed or implied. Customers must make purchase decisions based solely on services and features currently generally available. Consult a CrowdStrike representative for more information about existing products.
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contact address
Media Contact Jake Schuster Cloud Strike Corporate Communication press@crowdstrike.com
