2and GenAI Process Model and New AI Studio Enable Democratized AI Agent Creation, Rapid Automation Development, and 3X Faster Time to Value
Tokyo, July 10, 2024 Automation Anywhere, a leader in AI-powered automation, unveiled its new AI + Automation Enterprise System, which combines AI with automation to drive exponential outcomes. The company's new products, announced at Imagine 2024, incorporate the second generation of GenAI process models to speed up the discovery, development and deployment of AI process automation. The company also unveiled new AI agents that manage complex cognitive tasks and deliver more automation than ever before across all systems in the enterprise. These solutions enable organizations to realize dramatic efficiency gains, shortening process tasks that previously took hours to minutes, and triple time to value and increase business impact up to 10x across business workflows, including customer service operations, finance, IT and HR.
“Today's business environment is forcing organizations to increase growth and efficiency by adopting smarter strategies rather than simply increasing their efforts,” it said. Prince Kohli“While automation has provided a strong foundation, the emergence of AI-driven automation is a revolutionary step forward, enabling companies to tackle previously insurmountable tasks, redefine business operations and enable incredible transformation across the enterprise,” said John McClellan, chief technology officer at Automation Anywhere.
Enterprise AI agents from basic tasks to rapid cognitive workflows
A groundbreaking new feature is the ability to build custom AI agents with the new AI Agent Studio. AI agents take automation to the next level with the ability to learn from enterprise data, make informed decisions, and act responsibly across any enterprise system, making processes up to 90% faster. AI Agent Studio features low-code tools so developers of all skill levels can quickly and easily create specialized AI agents to help with specific use cases, without the need for a data scientist. These AI agents combine AI and actions to tackle more complex cognitive tasks, such as identifying and automatically replacing products when they are out of stock. They are adaptable, able to learn from complex enterprise data and take rapid action for faster resolution and higher ROI.
Enterprise AI Agent highlights:
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New AI Agent StudioNow generally available, provides developers of all levels with low-code tools to easily build, manage, and govern custom AI agents. Developers can start with a choice of base models, including models from AWS, Google Cloud, Microsoft Azure OpenAI Service, and more.
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Developers can also extend their AI agents with enterprise knowledge through the native Retrieval-Augmented Generation (RAG) service and, coming in October, Amazon Bedrock. Finally, developers can take advantage of built-in prompt testing to ensure output is relevant for any use case before putting their AI agents to work.
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Enhanced Security and Governance Equip your AI agents with built-in controls to protect and monitor how AI and corporate data is used to ensure security and compliance. New capabilities include monitoring and auditing of agent and model performance, guardrails for consistent usage, and human validation and rapid testing to limit artifacts and maximize output quality. Future Data Masking automatically removes sensitive data from all inputs processed by the model.
GenAI Process Model 2.0 – Speed up your development lifecycle with an AI-powered flywheel
The underlying engine behind the AI + Automation Enterprise System is Automation Anywhere's proprietary GenAI Process Model. GenAI Process Model 2.0 is specifically designed to deliver faster process discovery, 30% faster automation creation, 90% accuracy in document processing, and 50% more automation resilience than LLM alone could deliver. The model is tuned with rich metadata from over 300 million process automations running on Automation Anywhere's cloud-native platform.
The new developer automation solution set, built on the new GenAI Process Model 2.0, includes:
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New Automator AIis a comprehensive set of generative AI products and capabilities that accelerate the automation lifecycle and make it faster and easier to build, deploy, and manage automations, now generally available. Capabilities include:
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Generative RecorderTeams can now build more resilient UI automation with generative AI fallbacks that automatically detect changes in source application interfaces and self-heal in real time to keep working, reducing automation downtime by up to 50%.
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Enhanced AutopilotNow generally available, Autopilot helps cross-functional teams go from discovery to automation in record time by using generative AI to quickly convert process documentation into draft process automation. Autopilot can now build automations using inputs from BPMN-formatted mining tools.
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Document Automationhas seen strong customer response and 9x year-over-year customer growth, leveraging generative AI enhancements to process any document type, including unstructured documents, in real time with over 90% accuracy. Businesses can now get data from any document type faster in their workflow with new capabilities to extract data from complex tables, 30+ supported languages, and expanded model options. Setting up and deploying models is now faster and easier than ever with a new testing and setup experience and new support for on-premise deployment.
“Automation Anywhere continues to seamlessly integrate AI and automation to help customers get more out of their AI investments,” said John McClellan, CEO, Automation Anywhere. “These latest enhancements and platform capabilities, including AI Agents, make AI-powered automation even more accessible and empower organizations and their employees to use AI in new ways, so they can work smarter than ever before.” Maureen FlemingProgram Vice President, Intelligent Process Automation Research, IDC.
Increase business productivity with business AI solutions
To help customers realize value faster, Automation Anywhere also offers a suite of AI-powered solutions that accelerate business outcomes across all key business functions.
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Automated Copilotthe embeddable enterprise assistant for organizations, is now conversational (preview status) with a new integration with the Amazon Q service. Business users can now use chat capabilities to provide on-demand support, ask a knowledge base, page an AI agent, or initiate an automation to get work done faster across any application. The enterprise-ready Automation Co-Pilot can be embedded in any application where users work, allowing them to take action across any system in their organization.
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Service Operations Solution AcceleratorNow generally available, empowers teams to drive business impact faster with prepackaged AI agents and predefined workflows for various service operations use cases. Employees can not only quickly automate processes but also invoke AI agents to complete cognitive tasks such as order management, returns processing, and service Q&A, improving every customer interaction. Over the coming quarters, new solution accelerators will be rolling out for finance, IT, HR, and industries such as healthcare, banking, and manufacturing.
About Automation Anywhere
Automation Anywhere is the leader in AI-powered process automation, leveraging AI across the entire organization. The company's Automation Success Platform, powered by specialized and generative AI, delivers process discovery, RPA, end-to-end process orchestration, document processing, and analytics with a security and governance first approach. Automation Anywhere empowers organizations worldwide to increase productivity, drive innovation, improve customer service, and accelerate business growth. The company's vision is to unleash human potential through AI-powered automation to drive the future of work. For more information, visit www.automationanywhere.com.
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Automation Anywhere is a registered trademark and/or service mark of Automation Anywhere, Inc. united states of america and other countries. All trademarks referenced are the property of their respective owners.
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SOURCE Automation Anywhere, Inc.
