92% of Indian knowledge workers use AI at work, highest in the world: Survey | News

Applications of AI


Many Indian business leaders believe that companies need to adopt AI to stay competitive.

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As of the end of last year, there was a 142x increase in LinkedIn members worldwide adding AI skills like Copilot and ChatGPT to their profiles | File Image

Shivani Shinde Mumbai

Indian knowledge workers – professionals whose job it is to process and use information – are ahead of their global peers in using artificial intelligence (AI) at the workplace, a report said on Thursday.

According to the 2024 Job Trends Index study by Microsoft and Linkedin, 92% of knowledge workers in India are using AI at work, well above the global average of 75%, reflecting the use of AI to save time and increase productivity.

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According to the report, 91 percent of Indian business leaders believe their companies need to adopt AI to stay competitive, but 54 percent are concerned their companies lack the vision or plan to adopt the technology.

Around 72% of Indian executives have brought their own AI tools into the workplace and are not waiting for their organisations to adopt them. “The data is clear – people are turning to AI to be more productive and creative at work. The opportunity for all leaders is to translate this momentum into ROI,” the report said, referring to return on investment (ROI).

AI skills are a top hiring priority for Indian business leaders, with 75% saying they would not hire someone who lacks AI skills, higher than the global average of 66%. 80% of Indian leaders would hire a candidate who has AI skills but little experience.

As of the end of last year, there was a 142-fold increase in LinkedIn members worldwide adding AI skills, such as Copilot and ChatGPT, to their profiles. There was a 160 percent increase in non-technical professionals using LinkedIn Learning courses to build their AI capabilities.

“The rate of adoption across various sectors, from BFSI (banking, financial services and insurance) to healthcare, ITES (information technology enabled services) and the public sector, is extremely promising. This optimism towards AI presents a golden opportunity for organizations to invest in the right tools and training, increase employee efficiency and ultimately drive long-term business impact,” said Irina Ghose, managing director, India and South Asia, Microsoft.

To help people get started with AI, Microsoft announced new features for Copilot for Microsoft 365. LinkedIn, which is owned by the tech giant, announced more than 50 free learning courses to help professionals at all levels build their AI capabilities.



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