new york, July 10, 2023 /PRNewswire/ — Vitech Systems Group, a leading provider of cloud-native management, engagement and analytics solutions, today announced the launch of summer 2023 enhancements to V3locity. This latest release introduces a variety of improvements and additions to further advance V3locity’s AI-powered analytics and digital services capabilities. This enhancement extends to V3locity’s core industry cloud products for group insurance and retirement management, enabling organizations to innovate and improve member services.
“Summer 2023 enhancements include AI-powered analytics to accelerate data-driven decision making, workflow analytics for optimized operations, digital self-service campaigns for personalized member engagement, and many more. It will add exciting features,” he said. Ari Keiro Room, Vitech Chief Product Development Officer. “This latest release, with its focus on AI innovation and enhanced digital services, takes V3locity to new heights, empowering organizations to unlock innovation and improve member services for the digital age.”
Key highlights of the Summer 2023 enhancements include:
AI-powered analytics
Accelerate data-driven decision-making with operational and industry-aligned analytics dashboards. Intuitive visualizations and AI-enhanced business queries deliver critical insights, while simplified data exploration with natural language queries empowers business users and reduces reliance on IT resources. In addition, AI-powered document ingestion streamlines the support process, enhancing customer service and reducing turnaround times.
Workflow analysis
Monitor and optimize V3locity’s workflow operations with the enhanced workflow analytics dashboard. Capturing sub-processes in your workflow through milestones and analyzing milestone service level agreements (SLAs) in near real-time can help improve productivity and reduce turnaround time.
Digital self-service campaign
Drive personalized experiences and engagement with Digital Self-Service Campaigns in CampaignCenter. Easily segment member audiences, create customized content, and deliver personalized campaign experiences in real-time through V3locity’s member self-service digital channels without requiring coding expertise.
Synonym matching and smart mapping
Use V3locity’s synonym matching and smart mapping capabilities to simplify the data import process. Intuitive, no-code configuration tools make importing data fast and easy, improving efficiency and accuracy.
work report
Experience enhanced usability, security, data integrity, and audit logging capabilities with work history, work reports, transactions, and payment capabilities. Additional self-service customization options help employers manage accounts, transactions, and payments more efficiently. Sorting, filtering, batch logging and error handling enhancements further streamline the process.
Employer self-service
Introduces new features that enhance the support provided by Employer Self-Service (ESS) users. With the ability to perform combined retirement estimates for members and access previously performed estimates, ESS users can provide comprehensive information and effectively answer member questions.
Estimated retirement amount
View retirement estimates from external sources in the Member Self Service Total Pension Estimates widget. This central point simplifies the retirement planning process by allowing members to view all quotes regardless of their origin.
pension application
Usability enhancements to pension application functionality address both retirement and pension risk transfer (PRT) use cases. A significant enhancement will allow him to select payment forms from two different groups, consolidating his one benefit entitlement at retirement.
Enhanced product versioning
V3locity’s group insurance product versioning supports the ability to create and maintain multiple versions of the same product along with the state filing and sale lifecycle. This ensures that rules specific to the selected product version are maintained in E2E throughout the case lifecycle, facilitating seamless employer and member management.
Digital Enrollment Wizard
The enhanced Digital Enrollment Wizard offers members and employers a next-generation enrollment experience. The flexibility to configure multiple products within a single registration session makes the registration process efficient and streamlined.
About Vitec®
Vitech is a global provider of cloud-native benefits and investment management software. The organization helps insurance, retirement and investment clients expand offerings and capabilities, streamline operations, gain analytical insights and transform engagement models. Vitech employs over 1,400 professionals serving some of the world’s most successful insurance, retirement and investment organizations. An innovator and visionary, his Vitech market leadership has been recognized by industry experts such as Gartner, Celent, Aite-Novarica and ISG. For more information, please visit www.vitechinc.com.
Source: Vitech Systems Group
