- Abe Smith, Zoom’s international head, told Squawk Box Asia, “There’s a lot of activity going on across Asia and APAC. We made a strong promise about two years ago that we would actually speed up and hit the accelerator. I did,” he said.
- This is despite the headwinds the company faces in the post-pandemic era as more people return to offices and business travel resumes.
Video telecoms company Zoom said Friday it was “doubling down” on technology investments in the Asia-Pacific region to boost growth.
Abe Smith, Zoom’s international director, said, “There’s a lot of activity going on across Asia and APAC. We made a strong commitment about two years ago to actually speed up and step on the accelerator.” Box Asia”. ”
“Whether we have a complete data center here in Singapore… [or] In India, we are working with R&D centers in both Chennai and Bangalore. ”
This is despite the headwinds the company is facing in the post-pandemic era as more people return to offices and business travel resumes.
Zoom shares have fallen about 45% over the past year.
However, Smith said Zoom was “very optimistic” about the growth of its phone products in the Asia-Pacific region.
He added that Zoom’s cloud-based telephony solution, which offers services such as unlimited domestic calls, SMS messaging and call recording, now accounts for 10% of revenue.
“This product has grown over 100% year-over-year and now equates to over 5.5 million seats,” said Smith.
“We empower people to connect and communicate with flexibility and choice…providing infinite human connections across myriad products.”
The company also recently announced an extension to Zoom IQ, an AI feature that summarizes chat threads and whiteboard sessions.
“AI is who we are. Intelligence within the platform has always been there from the beginning,” added Smith.
“If you’re experiencing a Zoom meeting and you’re using something as simple as a virtual background, you’re experiencing AI. [using] Noise suppression in the background, that’s AI. ”
