What was the partnership?
The legal advice network Access Social Care provides free legal advice to disabled and elderly people living in the UK, but in many cases the need for this support far exceeds the resources of the organisation.
Springbok AI, a data science and machine learning consultancy, has brought its innovative thinking to the issue, and the two organizations are working together to develop tools that people can use to create their own legal documents. created.
what did they do?
Springbok and ASC designed and built a friendly chatbot that asks users the key questions they need to create a bespoke and effective letter to directly address the challenges of those in need of legal assistance. Did. This has dramatically expanded access to the skills and knowledge of ASC’s expert caseworkers.
Springbok not only offered discounted consulting on how to continue the project beyond the development stage, it also provided it for free. He also provided free access to the technology ASC can use on its platform and contributed AI-specific knowledge and coding.
What are the partnership implications?
With chatbots now featured on three websites and ready to be added to more advice-provider pages, the ASC has increased awareness and confidence in advocating its legal rights and is seeking more of people can now help change their lives.
Chatbots can help with common legal issues, empowering your organization’s caseworkers to focus on complex cases and help those who need their skills most.
what did the judge say?
“An excellent and innovative project aimed at providing support and empowerment to individuals in need of legal assistance.”
finalist
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