Under the partnership, Ooredoo Business customers will have access to AlooChat’s AI conversation solutions, including intelligent virtual assistants and automation tools designed to power digital customer engagement channels, streamline business operations, and improve the overall customer experience.
As part of our continued efforts to accelerate digital transformation and empower businesses with advanced technology, Ooredoo Kawait Signed strategic memorandum of understanding (MoU) with AlooChat, a leading telecommunications and digital solutions provider is a leading Kuwaiti-born AI communications company specializing in conversational AI solutions that help businesses enhance customer engagement, automate interactions, and deliver seamless digital experiences.
The partnership will give Ooredoo Business customers access to AlooChat’s AI conversation solutions, including intelligent virtual assistants and automation tools aimed at enhancing digital customer engagement channels, streamlining business operations, and improving the overall customer experience.
The agreement forms part of Ooredoo Kawait’s strategy to expand its portfolio of business solutions by introducing advanced AI and automation capabilities that help public and private sector organizations improve operational efficiency and meet the evolving demands of today’s digital economy.
“At Ooredoo Business, we believe that strategic partnerships are essential to expanding the value we deliver to our customers. Our collaboration with AlooChat AI represents another step in enabling organizations to leverage artificial intelligence to enhance customer engagement, optimize business operations, and accelerate their digital transformation journey. Together, we are committed to delivering innovative solutions that meet the evolving needs of today’s enterprises.”
– Ali Al-Dabbous, Head of Government and Corporate Digital Transformation, Oureddu Kuwait
“We are pleased to partner with Ooredoo Kuwait, a recognized leader in communications and digital innovation. This partnership reflects our shared vision of leveraging artificial intelligence to help organizations build smarter and more efficient customer engagement experiences. Together, we look forward to supporting businesses with advanced conversational AI solutions that drive growth, improve service delivery, and accelerate digital transformation.”
– Hamad Al-Selmi, Founder of AlooChat AI
The MoU was signed at Oordu Kuwait headquarters in the presence of representatives from both organizations. The agreement establishes a framework for future collaboration focused on developing and delivering innovative digital solutions that help organizations enhance customer communications, improve operational efficiency, and accelerate digital transformation across industries.
This partnership strengthens Ooredoo Kuwait’s commitment to expanding the digital solutions ecosystem for the business sector by collaborating with expert technology partners that provide innovative capabilities that enable organizations to improve performance, improve customer experience, and strengthen their competitiveness in an increasingly digital marketplace.
