A new report found that 83% of clinicians implemented AI while their workplace guidance and governance frameworks were still under development.
new york, July 15, 2026 /PRNewswire/ — A survey of 1,823 clinicians in 25 countries found that healthcare professionals are adopting AI faster than healthcare systems have established the governance needed to support them. Heidi, the AI care partner used in approximately 2.7 million patient interactions each week worldwide, launched today pressure pointsa report examining AI adoption, trust, and employee sustainability.
Documentation remains the biggest administrative burden for clinicians, with 88% identifying it as the most time-consuming task across all regions, specialties, and career stages. This burden is driving rapid adoption of AI. Currently, 86% of clinicians use AI daily or several times a week, with usage highest among the most experienced clinicians. Clinicians with over 21 years of experience are also most likely to recommend AI to their colleagues, seeing value in reducing administrative work.
More than half (57%) now consider AI to be part of their daily work, but 83% use it without guidance, formal policies or recommended tools from their employer.
According to the report, 68% of clinicians cite illusions and accuracy as their top concerns when using AI, after patient privacy (59%), overdependence (47%), and impaired clinical judgment (41%). Despite this, 75% of patients say they are satisfied with AI being used in their treatment.
“Clinicians are already embracing AI as regulations catch up,” said Yas Omar, Head of Legal and Regulatory Affairs at Heidi. “Healthcare organizations now have an opportunity to support that momentum with a clear framework for privacy, safety, and clinical oversight, giving clinicians the confidence to safely and consistently deploy AI.”
The findings come as the World Health Organization predicts a global shortage of 11 million health workers by 2030. Against this backdrop, 73% of clinicians say AI is helping them maintain a longer, more manageable career.
“The debate over whether clinicians will adopt AI is over; they already do.” said Dr. Simon Koss, Global Chief Medical Officer at Heidi. “Clinicians are turning to AI because the pressures of modern medicine demand new tools. If they complete their documentation before they leave the clinic, they can go back in the evening. Over time, that’s helping keep more clinicians in the practice.”
This report comes alongside Heidi’s new global brand campaign ‘Relief, onrepeat’ which explores relief on a large scale and in the small everyday moments.
See full text pressure points Read the report here: https://www.heidihealth.com/en-gb/blog/pressure-points-2026-report
About the survey
Heidi surveyed 1,823 clinicians across 25 countries in May 2026 to measure administrative burden, AI adoption, trust, governance, and workforce sustainability.
About Heidi
Heidi is building an AI care partner with a mission to double the world’s healthcare capacity. Heidi is used in approximately 2.7 million patient interactions each week in more than 190 countries, helping clinicians reduce administrative burden and spend more time with patients. For more information, visit heidihealth.com.
Source Heidi
