The scary thoughts are: Your job safety can be in the hands of AI.
This shows that more managers are relying on tools like ChatGpt to make employment and layoff decisions, according to a new study on career site resumeBuilder.com.
A survey of over 1,300 people in manager-level positions across the United States find that managers across the United States outsource personnel-related issues to a variety of AI tools, despite their lack of knowledge about how technology is used.
The survey found that one-third of people responsible for employee career trajectories were not formal training to use AI tools, but 65% use it to make work-related decisions. More managers appear to be leaning heavily towards AI Decide who to hireResearch shows that fire or promotion. 94% of managers said they would look to AI tools if they were tasked with deciding who should be promoted, earned a raise or fired.
The growing trust among managers regarding AI tools for HR-related decision-making is ethically at odds with tasks that are often found to fall within the HR sector. However, businesses are rapidly integrating AI into their daily operations and urge workers to use it.
“The guidance manager is what you've come from the CEO and it's like this technology is coming and you're better off starting to use it,” Axios business reporter Erica Pandey told CBS News. “And a lot of what managers do are these important decisions about hiring and firing, and pay raises and promotions. So it makes sense that they are starting to work on using them there.”
Certainly there is a risk associated with using generated AI to determine who will climb the corporate ladder and who will lose their jobs, especially if those using technology don't understand well.
“AI is as good as the data you feed it,” Pandi said. “Many people don't know how much data they need to give. Beyond that… this is a very sensitive decision. It involves someone's life and a living. These are decisions that still require human input. At least humans are checking their work.”
In other words, problems arise when AI is increasingly deciding on staffing decisions with little input from human managers.
“The fact that AI can start to finish these decisions makes you think that managers will just ask ChatGpt and ask, 'Hey, who should I fire? How many people should I fire?” I think that's really scary,” Pandi said.
Companies may also find themselves exposed to discrimination lawsuits.
“The report is as biased as those using it after saying that AI is biased. So we could see a lot of hairy legal spheres for businesses,” Pandi said.
AI can have a hard time making sound HR decisions when workers' success is measured quantitatively and quantitatively.
“If there's no hard numbers there, it's very subjective,” Pandi said. “It's very necessary for human deliberations. Perhaps multiple human deliberations are also necessary.”
