Benefits managers used AI to help with everything, including automating tasks, simplifying the recruitment process. Streamline benefits registration. Flimp's new benefits agent is committed to helping leaders answer complex perk questions as well.
A quarter of employees are still Confusing about the details of their benefits packageaccording to a recent survey from financial services company Voya Financial. Employees usually have access to this information, but they have a hard time knowing where to find it. That's where AI can help employees lead the right answer, Fill the gap in knowledge.
“AI really impacts everything, especially in helping people with a variety of tasks that previously took a lot of time,” says Wayne Wall, CEO of Flimp. “The profit space in particular really needed to integrate all the information people need to know, but often don't.”
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Flimp's AI chatbot allows organizations to embed organizations Company website and benefits guidePDF, internal policies and other company documents. Based on this information, BOT can answer questions related to benefits delivery, health plans, policies and other important information. The chatbot also includes a core set of baseline profit information that applies to most organizations, such as General Terminology and Definitions.
For example, an employee can ask a chatbot for an overview Each health plan they can use through their interests AI also lists them and includes the most important and relevant information such as joint pie, deduction amount, plan type, and total cost. Employees can also ask specific questions about compensation based on their personal needs. Pregnancy or Disability Policy and Information.
“It's a hassle to hunt a 50 or 60-page guide,” Wall says. “One of the main focuses of this product is to make it easier for employees to access information, get educated and get better information.”
To protect chatbots from coincidence Provide incorrect information or introduce biasAll Flimp models are closed circuits. This means that chatbots cannot answer questions other than the information provided by benefits managers. AI should only answer the most repetitive questions that leaders are asked daily.
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“When benefits workers support hundreds of employees, everyone is looking for answers right away, and already have the task of taking on a lot of work, it's overwhelming,” Wall says. “Having a reliable tool that can answer questions about employee health plans and voluntary benefits really puts strain on it and frees up a lot of time.”
When an organization partners with Flimp, the chatbot is available to employees through links provided in the benefits portal that travels directly to AI. The chatbot is Fully customizable From its name and avatar to its communication style with employees. All features are designed to create chatbots Easy to engage with users and attractive.
“As long as there is a strong top-down AI policy that keeps people safe, employers should be open to this kind of innovation,” Wall says. “These tools really help employees focus on what's important to them and motivate them to educate themselves around their interests. This is important.”
