Mega Maharaja Makeover: Phase 1 of Air India's transformation completed! Tata-owned airline's fleet expansion plans -

Air India’s transformation plan, Vihaan.AI, focuses on five key pillars: excellent customer experience, operational excellence, best-in-class talent, industry leadership, commercial efficiency and profitability. The Tata-owned airline announced a comprehensive plan last September. CEO Campbell Wilson said, “Vihaan.AI is Air India’s transformational plan to become the world-class airline it once was, and it deserves to be again.”

Updated April 6, 2023 | 2:03 PM

Mega Maharaja Makeover: Phase 1 of Air India’s transformation completed! Tata-owned airline’s fleet expansion plans

Photo: ET Now Digital

Air India, owned by Tata, launched the first of its five-year transformation plan on Thursday, just days after introducing a revamped in-flight food and beverage menu on all international flights (except India). completed the stage. Last September, the company unveiled his Vihaan.AI, a comprehensive transformation plan. It means the beginning of a new era in Sanskrit.

The company announced Thursday that it has completed the first phase of its transformation. As part of the first phase of the transformation, the airline has revamped its international and domestic menus, as well as introduced premium economy seats for the first time on some long-haul routes.

Air India has revealed that it is investing a whopping $200 million in new IT and has committed to invest $400 million to fully retrofit its existing aircraft. From 2022 onwards, he also accelerated the expansion of his fleet with 36 leased aircraft, including 11 of his widebodies to be delivered through 2023.

Air India CEO Campbell Wilson said in February that the first refurbished wide-body aircraft with new seats and entertainment systems would be in service by mid-2024. Airline product offerings.

In the same month, Air India placed its largest aircraft order of 470 aircraft with two major aircraft OEMs, Airbus and Boeing. Of the total of 470 aircraft, Airbus will deliver 250 and Boeing 220.

Air India’s Vihaan.AI

The airline’s transformation plan focuses on five key pillars: exceptional customer experience, operational excellence, best-in-class talent, industry leadership, and commercial efficiency and profitability. While the airline’s immediate focus is on fixing the basics and getting ready for growth (the taxiing phase), the longer-term focus is building excellence and scaling to become a global industry leader. to establish (take off & climb phase).

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