“Generative” Artificial Intelligence Technology, ChatGPT pop up In multiple industries, a new profession has emerged: the personal travel guide. Travel planning site Expedia launched an AI-based tool on his mobile app this week to help users plan trips and research destinations.
Peter Kern, CEO and vice chairman of Expedia Group, told CBS, “Basically, travelers want to shop, but what’s the best way to plan for them, how to shop best, what’s right for them?” We aim to provide the best way to find news.
“You can ask if April is a good time to go to Paris, or if you go to Tokyo in March what you can see in Tokyo and if you can see the cherry blossoms.” he added.
Users can send any number of queries to the chatbot, such as ‘Find hotels near the best cherry blossom viewing spots’.
Some of the site’s tools, such as price tracking and co-shopping, are already powered by AI, he said, making ChatGPT a natural extension. “So it’s not a decision to relocate assets to do this. It’s really a decision to make it easier for travelers.”
Admittedly, ChatGPT is unreliable and sometimes provides misleading information. As a result, Expedia put guardrails on its chatbot to keep his AI from going beyond travel-related topics.
“We built our own AI that basically monitors the results ChatGPT returns because we really just want to help people shop for their trips,” said Kern. “We’re not trying to talk to them about politics, religion, or anything like that.
“We actually use our own features to monitor results and make sure travelers don’t get weird reactions. “
“I can’t help with that”
For now, Expedia’s AI tools are still in beta testing and have their shortcomings. When asked to find a round trip ticket from New York City to Mexico City, the instructions read:
But we managed to list the top attractions in the Mexican capital.
So-called large scale language models like ChatGPT are also known to spit out information with varying usefulness depending on how the prompt is presented. For this, Companies are hiring so-called improvised engineers Find ways to talk to your AI to better train it and get the best results.
