AI presents unparalleled opportunities for companies of all sizes and in all industries. We help our customers leverage AI services to drive innovation, increase productivity, and solve problems important to humanity, such as developing breakthrough therapies and new ways to address the challenges of climate change. I’m watching you do it.
At the same time, there are legitimate concerns about the power of technology and its potential to be used to do more harm than good. In this context, it is not surprising that governments around the world are looking at how existing laws and regulations can be applied to AI and considering what new legal frameworks are needed. Ensuring proper guardrails for the responsible use of AI is not limited to technology companies and governments. Every organization that creates or uses AI systems must develop and implement its own governance system. That’s why today we’re announcing three of his AI Customer Commitments to help our customers on their journey to responsible AI.
beginningLet’s share what we’ve learned about developing and deploying AI responsibly and help you learn how to do the same. Microsoft has been on its responsible AI journey since 2017, with nearly 350 engineers, attorneys, and engineers dedicated to implementing robust governance processes that guide the design, development, and deployment of AI in a safe, secure, and transparent manner. Leveraging the skills of policy experts. More specifically, we are:
- Sharing Expertise: We are committed to sharing this knowledge and expertise with our customers so they can learn from our experience by publishing the key documentation we created during this process. These include a responsible AI standard, an AI impact assessment template, an AI impact assessment guide, a transparency note, and a detailed primer on implementing responsible AI by design approach.
- Provision of training curriculum: We will also share the work we are doing to build a responsible AI practice and culture at Microsoft, including key parts of the curriculum we use to train Microsoft employees.
- Create a dedicated resource: We invest dedicated resources and expertise in regions around the world to answer your questions about AI adoption and use responsibly.
number twois creating AI Assurance Program We help ensure that AI applications deployed on our platform meet legal and regulatory requirements for responsible AI. This program contains the following elements:
- Regulatory Engagement Support: We have extensive experience helping clients in the public sector and highly regulated industries manage the various regulatory issues that arise when addressing the use of information technology. For example, in the global financial services industry, we have a long history of working closely with both customers and regulators to ensure that the industry is adhering to regulatory mandates and driving digital transformation in the cloud. rice field. One of the lessons learned from this experience is the industry requirement for financial institutions to verify the identity of their customers, establish a risk profile, and monitor transactions to detect suspicious activity, i.e., “customers “know” requirement. We believe that this approach can also be applied to AI called “KY3C”. It’s an approach that imposes certain obligations to know your cloud, your customers, and your content. We would like to work with our customer to apply his KY3C as part of our AI assurance program.
- Implementation of the risk framework: We demonstrate how the US National Institute of Standards and Technology (NIST) has implemented the recently published AI Risk Management Framework and our experience working with NIST’s significant ongoing efforts in this area. share.
- Customer Council: We bring our customers together on customer councils to hear their input on how to deliver the most appropriate and compliant AI technologies and tools.
- Regulatory advocacy: Finally, we will play an active role in working with governments to promote effective and interoperable AI regulation. The recently announced Microsoft Blueprint for AI Governance sets out Microsoft’s proposals for an appropriate AI regulatory framework for governments and other stakeholders. He published a presentation of this blueprint by Brad Smith, vice chairman and president of Microsoft, and his White Paper, which elaborates on it.
The thirdwe help customers implement their own AI systems responsibly and develop responsible AI programs for our partner ecosystem.
- Dedicated resource: We will establish dedicated teams of AI legal and regulatory experts in regions around the world as resources to support the adoption of responsible AI governance systems in your business.
- Partner support: Many of our partners have already created comprehensive practices to help customers evaluate, test, deploy and commercialize AI solutions, including building their own responsible AI systems. We leverage this expertise to launch programs with selected partners to help our mutual customers deploy their own responsible AI systems. Today we are happy to announce that PwC and EY are launch partners for this exciting programme.
Ultimately, we know that these efforts are just the beginning and that they need to be strengthened as both technology and regulatory requirements evolve. But we are also excited about this opportunity to work even closer with our customers as we continue our responsible AI journey together.
